Leap Brands is hiring a
Franchise Business Consultant

Summary

The Franchise Business Consultant will provide ongoing support, coaching, and guidance to franchisees in the health and wellness industry, conduct regular business reviews, ensure brand compliance, facilitate training sessions, review financial reports, assist in marketing strategies, address operational challenges, conduct field visits, collaborate with franchisees on growth strategy, and build strong relationships.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field; advanced degree preferred
• Minimum of 5 years of experience in franchise operations, business consulting, or a similar role, preferably within the health and wellness industry
• Strong understanding of franchise business models, including operations, marketing, and financial management
• Excellent communication, coaching, and relationship-building skills
• Ability to analyze financial reports and operational data to provide actionable insights
• Strong problem-solving skills with a proactive and solution-oriented mindset
• Ability to travel regularly to visit franchise locations and provide on-site support
• Proficiency in using business management software and CRM systems

Responsibilities

• Serve as the primary point of contact for assigned franchisees
• Conduct regular business reviews with franchisees to assess performance and identify areas for improvement
• Ensure that all franchise locations adhere to [Franchisor Name]’s brand standards, operational procedures, and customer service guidelines
• Facilitate training sessions for franchisees and their teams on best practices, new initiatives, and operational processes
• Review financial reports with franchisees, offering insights and recommendations to improve profitability, manage costs, and optimize revenue streams
• Assist franchisees in implementing local marketing strategies, leveraging corporate resources, and driving customer engagement
• Address and resolve operational challenges faced by franchisees, offering practical solutions and strategies to overcome obstacles
• Conduct regular site visits to franchise locations, providing hands-on support, observing operations, and offering tailored recommendations for improvement
• Collaborate with franchisees to identify opportunities for business growth
• Provide regular reports to the Director of Franchise Operations on the status of franchise locations
• Build strong, positive relationships with franchisees

Preferred Qualifications

Passion for the health and wellness industry and a commitment to supporting franchisees in delivering exceptional customer experiences