Fraud Risk Oversight Manager

Summary

Join Valon's growing team as a Fraud Risk Oversight & Operations Manager and lead the development and maturation of the company's Fraud Management program. This critical role involves designing processes, conducting risk assessments, and overseeing the detection, investigation, and resolution of fraudulent activities. The ideal candidate will possess extensive experience in fraud risk management within the mortgage and financial services sectors, strong leadership skills, and a robust analytical mindset. You will be responsible for mentoring a team, staying abreast of emerging fraud trends, and ensuring compliance with regulations. Valon offers a competitive compensation package and a comprehensive benefits program.

Requirements

• Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field
• Minimum 5 years of experience in fraud management specific to mortgage, banking and/or financial service organizations, with at least 2 years in a leadership role
• Strong leadership and program management abilities
• Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), or similar credentials

Responsibilities

• Develop, implement, and maintain strategies to identify and prevent fraudulent activities across mortgage and financial products and services
• Enhance and scale a centralized Fraud team
• Monitor transactions and account activities to identify suspicious patterns or anomalies
• Evaluate and recommend fraud detection tools and technologies to enhance efficiency and effectiveness
• Mentor, train and manage cross-functional team members on fraud processes, investigations and incident management
• Provide updates to team and management on emerging fraud trends and drive industry best practices for mortgage and financial services
• Oversee the investigation of potential fraud cases and ensure timely resolution with internal stakeholders and external partners
• Ensure compliance with regulatory requirements and industry standards related to fraud prevention
• Develop and update fraud prevention policies and procedures to reflect evolving risks and technologies
• Promote customer education initiatives to raise awareness about fraud prevention

Preferred Qualifications

• Proven track record of building, managing and maturing successful Fraud programs related to mortgage, banking and/or financial service products
• Expertise with HELOC, payments and other mortgage related fraud
• Solid expertise with fraud risk identification and assessments
• Strong experience with developing and operating fraud investigations and resolution processes
• Proficiency in fraud detection tools, analytics platforms, and financial software
• Familiarity with regulatory frameworks such as AML (Anti-Money Laundering) and KYC (Know Your Customer)
• Ability to work autonomously and navigate complex efforts including driving multiple projects
• Ability to foster strong relationships and partner with stakeholders to drive results

Benefits

• Compensation: $110,000 - $150,000 Range
• Health & well-being; we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health support
• Food & meal allowance; in-office snacks, drinks, Tuesday dinners, and $400 monthly stipend towards your lunches or groceries
• Grow together; learning & development opportunities including regular review cycles that feature 360 degree feedback
• Equipment; we’ll provide you with the equipment you need to be successful and a one-time $200 stipend for your initial desk setup
• Generous time off; paid time off, uncapped sick days, and 11 company holidays
• Baby bonding time!; 3 months off for birthing parents and 2 months off for non-birthing parents - fully paid so you can focus your energy on your newest addition