Full Stack Solutions Engineer

Summary

Join Workstream, a mission-driven company building premium software solutions for hourly businesses, as a Full Stack Solutions Engineer in Professional Services. You will act as a technical liaison between our platform and clients, designing and implementing custom integrations while providing exceptional customer support. This role blends strong development skills with excellent client communication to ensure successful integration projects, directly impacting customer retention and satisfaction. You will manage multiple integration projects simultaneously, translating complex technical needs into functional solutions. Workstream offers a permanently remote position with a $50 monthly stipend, annual bonus, flexible PTO, and company holidays off. We provide career growth opportunities and a team of experienced alumni from top universities.

Requirements

• Proficient in full stack development, Ruby, Python, and workflow automation platforms like Workato
• Excellent client-facing skills with ability to translate technical concepts to non-technical stakeholders
• Capable of managing 5-6 concurrent integration projects with varying complexity and different deadlines
• Strong analytical thinking and creative solution development
• Clear and effective communication with both technical and non-technical audiences
• Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
• 3+ years of experience in full-stack development
• Familiarity with version control systems (GitHub)
• Experience with workflow automation tools
• Strong track record of successful customer interaction in technical roles
• Must be willing to work during US hours

Responsibilities

• Build and deploy API integrations between our platform and client systems
• Create CSV export solutions for data migration
• Develop two-way payroll integration implementations
• Conduct client meetings to gather technical requirements
• Provide ongoing technical support for integration-related inquiries
• Translate business requirements into technical specifications
• Maintain regular communication with clients throughout the project lifecycle
• Develop custom career sites for clients
• Build custom tools and reporting solutions for enterprise customers
• Create custom tools for Customer Success team
• Migrate completed integrations to the production environment
• Optimize integrations for self-service implementation
• Document technical processes and solutions

Preferred Qualifications

Previous experience in SaaS implementation or professional services

Benefits

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Flexible PTO
• Enjoy company time off during some of the major US Holidays
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni