Functional Consultant

Summary

Join Atom, a rapidly growing technology services company specializing in cloud and digital transformation, and become a key player in our thriving Oracle Cloud Practice. We value our employees and foster a supportive, purpose-driven culture. This role requires extensive experience in Oracle Field Service Cloud implementation and consultation. You will work closely with clients, design and deliver innovative solutions, and ensure high-quality project delivery. Atom offers competitive benefits, including generous education credits and premium health insurance, to support your professional and personal growth. If you're passionate about shaping the future of cloud technology, join our team and make a meaningful impact.

Requirements

• 10+ years of hands-on experience in Oracle Field Service Cloud implementation, consultation, and production support
• Proven experience in core implementation, business architecture, and technical architecture evaluation
• Strong background playing a client-facing role as a Technology Architect / Lead Consultant
• Minimum 3–5 years of relevant, hands-on OFSC expertise, plus exposure to Salesforce Field Service Lightning
• Professional experience with Oracle Field Service Cloud modules, from scheduling/dispatching to customer sign-off
• In-depth knowledge of REST and SOAP-based APIs
• Proficiency in technical design and architecture for OIC-based integrations
• Experience in end-to-end OFS cycles, including manager and mobility services configuration

Responsibilities

• Work closely with customers to understand goals, challenges, and requirements
• Conduct business and technical analysis to configure or develop solutions on the Oracle Field Service Cloud platform
• Propose innovative configurations and technical architectures using Oracle methodologies, tools, and best practices
• Provide high-quality solution leadership on OFSC engagements by translating functional requirements into technical deliverables
• Advise the Project Manager and stakeholders on implementation aspects, ensuring adherence to standard practices
• Manage overall project delivery quality, ensuring timely resolution of issues and alignment with client expectations
• Configure core OFSC modules, including Manager, Collaboration, Routing, Forecasting & Quota Management, and Mobility Services
• Develop custom forms and plugins to meet complex business requirements
• Integrate OFSC with other Oracle solutions (e.g., OIC) and web technologies for a seamless user experience
• Prepare and maintain comprehensive documentation detailing delivered solutions, integrations, and migration strategies
• Coordinate testing phases to validate solution integrity and optimize performance
• Partner with diverse teams to optimize field service workflows
• Provide thought leadership and in-depth consulting to stakeholders, ensuring alignment with business objectives and best practices

Preferred Qualifications

• Strong Oracle development skills (SQL, PL/SQL)
• Excellent oral and written communication skills
• Hands-on application support experience, managing sustainment and project activities

Benefits

• Generous annual education credit for qualified courses
• Premium health insurance plans