Remote GBS Regional Operations Lead

Summary

Join OKX as the Global Business Services (GBS) Center Regional Ops Lead and drive operational excellence and business support services within the CIS region. As a strategic leader, you will oversee and optimize the delivery of shared services to internal and external stakeholders, ensuring efficiency, quality, and compliance with global standards.

Responsibilities

• Develop and execute the regional GBS strategy in alignment with the global GBS strategy and business objectives
• Identify opportunities for continuous improvement (process, cost & service) and innovation within GBS processes
• Lead a team of GBS professionals, providing guidance, mentoring, and support to achieve performance targets
• GBS point of contact for operations matter for the region
• Ensure compliance with regional and global regulations, policies, and procedures
• Implement risk mitigation strategies and maintain a robust control environment