General Virtual Assistant

Summary

Join Wing and redefine the future of work as a General Virtual Assistant! This remote position requires 6 months to 1 year of VA experience and a preference for legal or law firm experience. Responsibilities include legal document management, administrative and research support, client and case coordination, billing and invoicing, CRM and case management, and email and communication support. You will need excellent communication and organizational skills, proficiency in MS Office and Google Workspace, and the ability to work a graveyard shift. Benefits include health insurance, performance incentives, job security, paid training, and a supportive work environment.

Requirements

• At least 6 months to 1 year of experience as a Virtual Assistant
• At least 18 years of age and completed Senior High School
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Able to work on a graveyard shift
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Proficient in MS Office and Google Workspace (Docs, Sheets, Calendar, Drive)
• Proactive attitude & willingness to be trained
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Responsibilities

• Store, organize, and maintain legal files, contracts, and case-related documents
• Draft and format legal documents such as NDAs, client agreements, demand letters, and legal memos (under supervision)
• Assist in preparing discovery documents and managing case deadlines
• Conduct legal research and summarize findings from public sources, case law, and government websites
• Track court dates, hearings, client appointments, and ensure timely calendar updates
• Prepare lead lists, transcribe meeting notes or depositions, and summarize research data
• Coordinate meetings between attorneys and clients, manage calendars, and prevent scheduling conflicts
• Respond to client inquiries professionally, make follow-up calls, and schedule appointments
• Create and send client invoices, track payments, and log billable hours
• Maintain accurate records of expenses and case-related costs
• Input and update client and case information into CRMs or case management systems
• Organize case notes, track communication logs, and assist in internal project monitoring
• Manage inboxes, draft responses, follow up on client communication, and flag urgent emails
• Coordinate internal and external communications on behalf of the legal team
• Book travel accommodations for legal professionals when needed
• Assist with document preparation for client meetings, hearings, and conferences
• Perform ad hoc administrative tasks as assigned

Preferred Qualifications

• Experience working in a legal setting or with a law firm
• Knowledge of basic legal terms, document formatting, and legal research tools
• Familiarity with legal or task management tools (e.g., Clio, MyCase, Trello, or Notion)

Benefits

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay