Global Benefits Manager

Summary

Join insightsoftware as our Global Benefits Manager and play a pivotal role in planning, evaluating, launching, and administering benefit plans globally, focusing primarily on the US and Canada. You will ensure compliance with country legislation, identify improvement opportunities, and manage existing North American benefit programs. Key responsibilities include administering US benefits programs, overseeing the Canada benefits program, managing vendors, controlling costs, collaborating with HR team members, supporting M&A activities, optimizing processes, ensuring compliance, and communicating effectively with employees. Data analysis and reporting to senior leadership are also crucial aspects of this role. The ideal candidate possesses a Bachelor's degree, minimum 7 years of benefits management experience, and a strong understanding of NA and global benefits administration.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field or equivalent experience
• Minimum 7 years of experience in benefits management
• Proven comprehensive understanding of NA benefits and global benefits administration
• Strong knowledge of benefits compliance laws and regulations (ERISA, ACA, HIPAA, etc.)
• Experience with Workday or similar HRIS benefits administration system and ability to work with HRIS team to make enhancements
• Experience leading and driving strategic benefits programs in a multinational company
• Excellent analytical, communication, and interpersonal skills

Responsibilities

• Administer US benefits programs, ensuring accurate enrollment, eligibility verification, leave of absence management, claims processing, and vendor management for all benefit programs
• Manage the annual benefit enrollment process including planning, communication, system testing and employee support
• Oversee Canada benefits program with support from HR operations generalist
• Manage relationships with external vendors and consultants to ensure service delivery, performance, and cost-effectiveness
• Ensure timely processing of benefit related invoices and reconciliation of accounts
• Work closely with other HR team members that support global benefits to ensure programs in each country are properly inventoried and processes are documented and understood appropriate constituents (i.e. the HR Business Partner team, recruiting team and acquisition team)
• Lead diligence review of benefits for acquired companies and create an appropriate integration plan for companies existing benefit programs
• Identify and implement process improvements to enhance the efficiency and effectiveness of benefits administration, including enhancements to our HRIS system, Workday
• Ensure all benefits programs comply with federal, state, and local regulations (e.g., ERISA, HIPAA, ACA). Stay updated on legislative changes and adjust programs accordingly
• Prepare and file required regulatory reports (e.g., Form 5500, ACA reporting, provincial filings)
• Lead initiatives to educate employees about benefits programs and create clear and concise benefits materials, including presentations, guides, FAQs, and online resources
• Analyze program data to assess effectiveness, utilization, and cost trends. Prepare detailed reports and present findings to senior leadership

Preferred Qualifications

• Experience with M&A PMI, global benefit portfolio design, and benchmarking
• Strong project management skills and attention to detail