Government Implementation Project Manager

Summary

Join our team as a highly skilled Implementation Project Manager to lead the deployment of the Independent Dispute Resolution program. You will oversee all aspects of program launch, from technology selection and training to workflow management and stakeholder engagement. Responsibilities include coordinating across functional teams, developing project plans, liaising with government agencies, tracking deliverables, and preparing executive-level updates. You will also manage user acceptance testing, training, and post-implementation reviews. This role requires a Bachelor's or Master's degree, 4–7 years of relevant experience, and proven success in managing complex implementations. Preferred qualifications include PMP or CSM certifications and experience with federal or state agencies.

Requirements

• Bachelor’s or Master’s degree in public administration, business, political science, public policy, or a related field
• 4–7 years of project or program management experience, preferably in a government, non-profit, or public-sector environment
• Proven track record in managing complex implementations involving multiple stakeholders and regulatory oversight
• Knowledge of government procurement, compliance, and implementation frameworks

Responsibilities

• Lead and oversee the planning, execution, and delivery of the IDRE government program implementation
• Coordinate across functional teams—including policy, legal, IT, finance, communications, and operations—to ensure alignment with federal, state, or municipal regulations
• Develop detailed project plans, timelines, and milestones to ensure on-time and within-scope implementation
• Serve as a primary liaison with government agencies, regulatory bodies, vendors, and stakeholders to ensure transparency and accountability
• Track deliverables, assess risks, and proactively resolve issues that may affect implementation success
• Translate complex regulatory requirements into actionable workflows and operational procedures
• Prepare executive-level status updates, compliance documentation, and reporting dashboards for oversight entities and internal leadership
• Oversee user acceptance testing (UAT), training, and change management activities as part of go-live preparation
• Ensure post-implementation reviews are conducted, including process evaluations, gap analyses, and continuous improvement recommendations

Preferred Qualifications

• Project Management Professional (PMP), Certified Scrum Master (CSM), or other relevant certifications
• Experience working with federal or state agencies (e.g., CMS, HHS, HUD, DHS)
• Familiarity with federal grant or funding compliance (e.g., ARPA, CMS Waivers, Medicaid)
• Strong understanding of government operations, regulatory compliance, and public-sector change management
• Excellent project planning, documentation, and risk management skills
• Exceptional written and verbal communication abilities, especially with technical and policy stakeholders
• Strong stakeholder engagement and consensus-building capabilities
• Proficiency in project management software (e.g., Google Products, Smartsheet, Trello, Jira)

Benefits

• Medical, dental, and vision coverage for you and your family
• Voluntary life insurance options for you, your spouse, and your children
• Other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans
• Basic life insurance, short-term disability, and long-term disability coverage at no cost
• Paid time off
• 401k plan with a company match
• Apple equipment and a media stipend for remote workspace