Graduate Associate, Consulting Clients

Summary

Join Third Bridge as an Associate, Consulting Clients, and deliver outstanding service to clients by understanding their needs and connecting them with industry experts. You will identify, engage, and manage experts who provide valuable insights. After completing training, you will focus on delivering outstanding client service, establishing client needs, problem-solving, building client and expert relationships, managing commercial projects, and ensuring a high-quality experience. This role requires proactive individuals comfortable with phone outreach and eager to develop skills in relationship-building, project management, and professional communication. The company offers a competitive salary, bonus scheme, vacation time, bank holidays, and various health and wellbeing benefits, including private medical insurance and life insurance. Opportunities for professional development and flexible work options are also provided.

Requirements

• Drive : You’ll learn how to stay motivated and resilient, taking ownership of your work and seeking responsibility. You’ll sharpen your ability to understand project requirements, within a range of industries and topics, and find solutions to ensure success
• Coachability : As you learn and grow, you’ll ask the right questions, quickly absorb feedback, and apply it to improve your performance and make informed decisions
• Credibility : You’ll strengthen your verbal and written communication skills, learning to adjust your style for different audiences and influence positive outcomes
• Problem Solving : You’ll develop a proactive mindset, learning to anticipate challenges and think strategically to overcome obstacles and deliver results
• This role is ideal for individuals who are proactive, comfortable with phone outreach, and eager to develop skills in relationship-building, project management, and professional communication

Responsibilities

• Deliver outstanding client service
• Establish and understand client needs and project requirements through effective communication and collaboration
• Problem solve client needs to anticipate likely requests, thinking creatively to recommend and schedule the right experts for each part of the project
• Establish strong client relations to be their trusted partner
• Build and maintain strong relationships with experts
• Identify and engage relevant experts from our network who are best suited to providing the insight the clients require on each project
• Find and recruit new experts into our network across various sectors to provide relevant insights for clients
• Proactively reach out to potential experts via phone and email, often through cold calls, to propose and engage them for specific projects
• Manage and deliver commercial projects
• Ensure a seamless, high-quality experience for clients and experts
• Schedule and monitor call feedback to ensure speedy and effective exchange of knowledge between experts and clients
• Prioritise and manage multiple client projects simultaneously, ensuring timely delivery of expert insights that meet client expectations
• Audit projects to identify areas of improvement for future projects

Benefits

• Competitive base salary of £40,000 with access to our bonus scheme after just 1 month . Plus an increase of £3,000 on your base salary upon performance milestone achievement (average timeframe is within the 1st year)
• In Year 1, an average performer can expect to earn at least £46,000 OTE but our top performers make more!
• Vacation : 25 vacation days and 2 personal days, increasing to 28 vacation days after 2 years of service
• Holidays : 8 bank holidays
• Volunteer Time : 2 CSR volunteer days annually
• Private medical insurance through Vitality and healthcare cash plan through Simplyhealth, including access to mental heath resources & discounted gyms
• Access to Employee Assistance Program (EAP)
• Life insurance of 4x your base salary
• Ride to Work scheme (savings on bikes and accessories)
• Pension contributions of 4% (increases with tenure)
• Competitive parental leave policy
• Personal development allowance to support your growth
• Phone allowance
• Flexible work options, including a Work from Anywhere program and Summer Fridays
• Access to stocked kitchens and regular social gatherings