Group Product Manager

Summary

Join Lightspeed’s Retail team as a Group Product Manager and ensure a top-tier end-to-end experience for Lightspeed retailers. You will be responsible for understanding the retailer landscape, identifying key problems, developing solutions, and building a high-performing product team. This role involves growing your team of Product Managers, shaping long-term product strategy, and managing stakeholder engagement. You will advocate for retailers, ensuring business objectives are met, and contributing to broader organizational goals. Lightspeed offers a flexible work culture, opportunities for growth, and a comprehensive benefits package.

Requirements

• Successful candidates must have a proven product management track record in SaaS products at scale
• University degree or some form of post-secondary education
• Significant experience in Product management roles in software companies; 5+ years
• Proven experience leading and growing teams, and specifically Product Managers
• Demonstrable expertise in driving product strategy from customer insight & analysis

Responsibilities

• Grow your team of Product Managers including coaching, developing and guiding their career planning and managing their workload
• Develop an excellent product culture and practices, ensuring high velocity testing and problem discovery and top notch stakeholder management
• Shape the long term product strategy for our core product to generate revenue, growth and customer satisfaction by exploring and analysing new business opportunities in close collaboration with the biz dev and strategy team
• Manage and engage non-solution stakeholders and ensuring their buy-in for the product strategy
• Strong retailer advocacy, increasing retailer empathy and understanding in the company
• Ensure business objectives are reached by hiring and growing the right capabilities and by building a culture that fuels business success
• Contribute as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role

Benefits

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs every day
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family
• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Extended Healthcare benefits
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day