Lightship is hiring a
Growth Officer

Summary

The Growth Officer will set the business strategy, lead a growth team, build customer relationships, and collaborate cross-functionally to strengthen existing relationships. The role requires 15+ years of account management/business development experience in life sciences, pharma, biotech or CRO, with 7+ years of people management experience. The position may require occasional travel up to 30%. Lightship offers a generous benefits package including healthcare, unlimited PTO, 401(k) match, home office stipend, laptop, internet and phone expenses stipend, parental leave, disability, life insurance, and more.

Requirements

• In-depth knowledge of the lifecycle and outsourcing of clinical trials activities within pharmaceutical companies
• Entrepreneurial spirit - ability to think creatively, be nimble, and operate at a fast clip in a developing environment
• Track record of success and innovation with life sciences, pharma, or biotech client relationships in an account management capacity
• Data-driven with the ability to create, set, and accomplish quarterly KPIs
• Highly organized and detail-oriented
• Very strong interpersonal skills including the ability to mentor junior staff
• Ability to think creatively and constructively to problem solve
• Exceptional written and oral communications skills

Responsibilities

• Setting a vision for growth and expansion that aligns with overall company objectives and revenue targets
• Responsible for bookings and sales in a way that drives the overall revenue and financial impact of the business
• Developing and leading the growth strategy by collaborating internally with senior executives to develop a commercial plan that maximizes current key partnerships and secures new opportunities
• Building & developing a commercial team growing Lightship's market presence
• Identifying key partnership targets based on market trends and facilitating introductions to secure new business
• Maintaining an organized and accurate pipeline by managing Sales Cloud and reporting out weekly KPIs and activities to relevant internal stakeholders
• Partnering with Finance to negotiate and solidify final contract pricing
• Partnering with Marketing to ensure alignment of marketing collateral to sales strategy
• Partnering with Proposals to ensure responses align with capabilities and strategy
• Creating a consistent and valued customer experience for clients in a scalable way that can grow with the company
• Operating with true service excellence with all stakeholders on behalf of the organization

Preferred Qualifications

Prior experience working with clinical research organizations during a phase of hyper growth preferred

Benefits

• Top notch healthcare (medical, dental, and vision) for you and your family
• Unlimited Paid Time Off (PTO), plus paid holidays and bereavement to help support work life balance
• A 100% 401(k) company match for up to 4% of eligible contributions with an immediate vesting
• A home office stipend to set yourself up for success in our distributed working environment
• Company provided laptop, your choice of a PC or a Mac
• Monthly stipend for internet and phone expenses
• Generous paid parental leave
• Short & long-term disability
• Life insurance and More!