Head of Application Services

Summary

Join Rackspace Technology as the Global Head of Application Services, a leadership role responsible for managing the global Application Services business. This critical role involves building a profitable business unit from the ground up, encompassing sales, solutioning, and delivery. You will partner with the field sales team to grow the Applications Services business worldwide, focusing on application migration, modernization, cloud-native development, and support. The position requires building and executing a business plan, leading solution-based sales, and overseeing large, complex application development and migration projects. You will also manage a large team of architects, consultants, and delivery managers, fostering a world-class organization through talent management.

Requirements

• Seasoned P&L leader with strong experience in building Application Services business on Cloud for AWS, Microsoft or leading Consulting/SI organizations of $50M+
• Strong understanding of technology and standard practices around consulting and delivery
• Strong understanding Cloud Native Solutions, Containers, Microservices, API
• Deep expertise in Application architectures, SDLC and Cloud based solutions
• Strong experience of leading customer discussions and winning deals based on solution strength
• Strong delivery experience of successfully delivering large application services engagement Solutions engagements with Global Delivery model
• Analytical thinker who can plan and build long range plans
• Thorough knowledge of all areas of business operation including strategic and operational planning
• Ability to lead teams of support professionals and delivery managers
• Proven leadership and motivational skills with a passion for excellence and a constant desire to innovate and improve
• Excellent time management, communication both oral and written, decision- making, presentation, human relations, and organizational skills
• Must be a strong presenter to technical audiences
• 10+ years’ experience building, and leading Applications Services Business
• 15 Years + experience as Enterprise architect
• 10 Years of experience in managing large teams
• 10 Years of experience in managing and achieving revenue targets
• Strong technology background on AWS, Azure Platforms
• Strong Technology expertise on Cloud Programming languages
• Togaf, Zachman Framework
• Bachelor’s degree in computer science, Engineering, Business, or a related field required
• High school diploma or equivalent required

Responsibilities

• Build applications services Business Unit for Rackspace Globally and grow the business around Application Migration, Modernization, Development and support
• P&L leader for Applications Services with responsibility for revenue, margin, and utilization targets
• Strategy - Deliver against a clear business plan that includes prioritized offerings, target markets/customers/segments, monetization model, mix of Racker and Partner delivered capabilities, and clear performance measures/objectives
• Strategy: Responsible for creating capability and offering roadmap to accelerate the business
• Sales: Leading growth of the Application Services globally working with Field Sales and Go To market team
• Sales: Lead Solution and advisory led sales with existing and new customers
• Pre-Sales- Actively participate in presales activities, deal reviews for the Application Services engagements
• Solutioning: Solutioning differentiated offering for customers helping them achieve their business objectives
• Delivery: Delivering large and complex and Cloud application development, migration, modernization engagements across the globe
• Delivery: responsible for delivering engagements successfully with high customer satisfaction
• Partner- Partner with Hyperscalers in creating strategic initiatives that would help the growth of business
• Partner: Establish Rackspace as one of the top Cloud Application Services partners
• Offering- Work with Offering and marketing organization to create market defining offers and lead the sales and deployment of those offers
• Team Management – As a manager of manger lead a large team of architects, consultants, and Delivery Managers across the region
• Talent Management – Help build a world class organization through talent management excellence - including attracting, recruiting, developing, and retaining key talent including Enterprise Architects and Consultants with strong application architecture and transformation background
• Operational Excellence: Maintain a healthy utilization for the team
• Operational Excellence: Forecast accurately revenue, margin, utilization for business
• Operational Excellence: Represent business in front of Senior Leaders and customers
• Cross-organizational agility, communication, and leadership
• Provide technical thought leadership with ability to provide pattern recognition around key opportunities and serve as a key technical influencer across Rackspace
• Maintain an in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise

Preferred Qualifications

Advanced degree preferred

Benefits

• The anticipated starting pay range for Colorado is: $191,400 - $255,900
• The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $210,000 - $280,000
• The anticipated starting pay range for California, New York City and Washington is: $230,000 - $307,000
• Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments