Head of Consulting Relations

Summary

Join Lyra Health as the Head of Consulting Relations and lead a team to execute the strategy for building and sustaining robust partnerships with healthcare benefit brokers and consultants. This crucial role will amplify Lyra’s market visibility, drive growth, and increase revenue. As an integral member of the Go-To-Market (GTM) team, you will shape Lyra’s brand, foster strategic relationships, and achieve ambitious growth objectives. You will empower your team to build and strengthen connections with the consultant community, ensuring partner insights inform strategies and initiatives. This role involves cross-functional collaboration with Sales, Customer Success, Finance, Legal, and Marketing teams. The position can be based in Burlingame, CA, hybrid, or fully remote within the US.

Requirements

• 15+ years of experience in the healthcare benefits industry
• 5+ years of demonstrated ability to build deep trusted relationships with key stakeholders at designated national, local and regional consultant and brokerage offices (e.g. Aon, WTW, Mercer)
• 5+ years managing high performing teams
• Exceptional relationship-building, negotiation, and communication skills, with the ability to communicate effectively at all levels of an organization
• Experience developing and executing a benefit consultant/broker strategy, internally and externally
• Strong presentation skills, including the ability to articulate product vision and establish credibility with stakeholders
• Experience in leading in a high growth, fast changing environment
• Ability to travel

Responsibilities

• Strategic Partnership Development: Design and execute a partnership strategy to expand market reach, build and formalize relationships with key healthcare consultants and brokers, and align efforts with organizational growth goals
• Relationship Management: Maintain senior level relationships with key consultants, nurturing existing partnerships, cultivating new relationships, and conducting regular meetings, presentations, and training to promote Lyra partnerships
• Insights and Market Analysis: Lead the collection and distribution of industry trends and market dynamics, providing valuable insights to inform product, sales, finance and marketing strategies while optimizing partnership performance
• Cross-Functional Collaboration: Aptitude to solicit, analyze, and share feedback from partners with internal stakeholders (sales, marketing, customer success, legal, finance) to make necessary adjustments in strategy, approach and execution; be an active and informed voice communicating solution needs, gaps and opportunities to our internal teams
• Performance Metrics and Reporting: Through thoughtful and data-driven leadership of your team, define KPIs, track outcomes, review pipelines and provide senior leadership with regular updates, using data-driven insights to refine and improve strategies for your team

Benefits

• Variable Compensation
• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech stipend