Head of Field Engineering

Summary

Join Monte Carlo as the Global Head of Field Engineering and lead the vision, execution, and scaling of global Field Engineering teams. You will define and implement strategies to enhance technical sales, enable sales teams, and ensure customers understand the platform's value. This role involves cross-functional collaboration with product, engineering, and customer success teams. Based remotely anywhere in the US, you will report to the Chief Revenue Officer. The position requires 10+ years of experience in Sales Engineering, Sales, or Customer Success, with a deep understanding of data products and solutions. Monte Carlo offers a remote work environment and has been recognized for its world-class employee experience.

Requirements

• 10+ years of experience in Sales Engineering, Sales, or Customer Success for a technical product, with 5+ years in a leadership role
• Deep expertise in data products and solutions, including cloud data warehousing, data lakes, ETL workflows, BI solutions, and SQL
• Proven ability to build and scale high-performing teams in a fast-paced, global environment
• Exceptional communication skills, with the ability to translate complex technical concepts to both technical and non-technical stakeholders
• Strong business and technical acumen, with a data-driven approach to decision-making and strategy execution
• Experience working in high-growth startups or similarly ambiguous environments, demonstrating adaptability and innovation

Responsibilities

• Lead and scale a world-class Field Engineering team to support Monte Carlo’s rapid global growth, hiring and mentoring top talent
• Own and refine technical sales strategies that align with business goals and accelerate deal cycles across diverse markets
• Drive technical enablement by ensuring sales engineers are equipped with the latest tools, processes, and best practices
• Evangelize Monte Carlo’s solutions to enterprise customers, partners, and stakeholders through high-impact presentations, demonstrations, and proof-of-value engagements
• Collaborate cross-functionally with product, engineering, and customer success teams to shape product direction and enhance customer experience

Benefits

Remote work