WhatNot is hiring a
Head of Internal Communications

Summary

The job is for a Head of Internal Communications at Whatnot, a fast-growing livestream shopping platform. The role involves building and scaling the internal communications strategy, maintaining a best-in-class culture, working closely with leaders and teams, overseeing channel strategy, and developing new ways to engage employees.

Requirements

• Experience in-house + with internal communications at a high-growth startup, marketplace or creator-focused platform
• Proven track record of building successful internal communications programs
• You understand the importance of thoughtfully developing narratives that help people understand key topics, no matter how nuanced or complicated
• Demonstrated experience counseling executive leadership on internal communications impact and strategy
• Experience forging relationships and working cross functionally with internal functions such as People, Marketing, etc
• Exceptional written and verbal communication skills with experience developing key messages and content across channels
• Data driven, with demonstrated experience building and developing a strategy for measuring internal communications effectiveness
• Ability to work independently and collaboratively in a fast-paced, rapidly evolving environment

Responsibilities

• Build and scale our strategy: Proactively build and execute our internal communications strategy globally for Whatnot
• Maintain a best-in-class culture: Build programs that ensure as we scale, our unique and intentional culture scales with us
• Trusted partner: Work closely with leaders and teams to help bring our internal communications strategy to life, guaranteeing we prioritize open communication that motivates our employees to do their best work
• Channel strategy: Oversee an audit of different internal communications channels and develop new ways of delivering important news and changes that ensures employees are informed

Preferred Qualifications

Strong understanding of the tech and/or ecommerce landscape

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• $1,000 home office setup allowance
• $150 monthly allowance for cell phone and internet
• Care benefits: $450 monthly allowance on food, $500 monthly allowance for wellness, $5,000 annual allowance towards Childcare, $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement: 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Parental Leave: 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence