Remote Head of Inside Sales

Summary

Join a fast-moving company and contribute to the growth of our SwipeSimple Connect product as a dynamic and results-oriented Head of Small Business Inside Sales.

Requirements

• 8+ years of sales experience, preferably in Small Business software sales or the payments industry
• 5+ years of sales management experience
• Proven ability to manage yourself and your teams to meet and exceed sales targets
• Excellent communication, negotiation, business strategy, and presentation skills
• Proficiency with CRM software and sales tools
• Strong organizational skills and attention to detail
• Superior interpersonal skills as well as verbal and written communication skills
• Exceptional organizational and time management skills
• Ability to quickly learn and adapt to new technologies and sales strategies

Responsibilities

• Recruit, train, mentor, motivate, and ensure the success of our sales team
• Set individual sales targets with team members and ensure attainment of them
• Facilitate career growth in a team of sales associates, including performance reviews, goal-setting, and regular 1:1’s
• Identify opportunities for enhanced sales performance by implementing strategies to close performance gaps (tools, training, etc.) and to retain, reward, motivate, and accelerate outperformers
• Create and implement effective sales strategies to achieve company targets
• Identify new market opportunities and implement plans to penetrate them
• Analyze sales trends and refine strategies and tactics in ways that improve performance
• Define, monitor, and analyze key performance metrics (KPIs) and prepare regular reports for senior management
• Conduct sales forecasts, develop action plans to address sales gaps, and manage sales budgets to ensure predictable revenue growth
• Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions in the CRM system, to improve sales outcomes
• Work closely with marketing, product development, and operations teams to improve sales outcomes
• Communicate market feedback and trends to internal teams to improve products and services

Benefits

• Home-office equipment stipend
• Employee Engagement (Lunch & Learns, team building events)
• Learning & Development culture
• Comprehensive health benefits
• Competitive compensation and company ownership/stock options