Head of Network Operations Facilities

Summary

Join GFiber, an Alphabet company, as the Head of Network Operations Facilities and lead a team in managing critical network infrastructure. You will develop and implement a comprehensive facilities strategy, manage a detailed inventory database, ensure efficient repair and replacement of equipment, and maintain robust security measures. This role requires a Bachelor's degree in a related field, 10 years of network operations experience, and 5 years of leadership experience. The position offers a competitive salary range of $208,000 - $286,000 plus bonus, cash award, and benefits. The application window is open until at least December 6, 2024, but may close earlier.

Requirements

• Bachelor's degree in engineering, facilities management, or a related field
• 10 years of experience in network operations, data center management, or a similar role
• 5 years of experience in a leadership and people management position
• Experience with critical infrastructure systems, including power distribution, cooling systems, HVAC, or fire suppression
• Experience with capacity planning, space management, and budget management

Responsibilities

• Develop and implement a comprehensive facilities strategy aligned with the company's overall network and business objectives
• Analyze current and future capacity needs to support network growth and expansion
• Develop and execute capacity planning strategies for power, cooling, space, and connectivity
• Manage and optimize space utilization within existing facilities
• Oversee the procurement and deployment of new equipment and infrastructure
• Manage relationships with key vendors and service providers, including colocation providers, contractors, and equipment suppliers
• Manage the day-to-day operations and maintenance of all network facilities, ensuring optimal performance and uptime
• Develop and enforce standardized processes and procedures for facility operations, maintenance, and security
• Ensure compliance with all relevant industry standards, regulations, and safety protocols
• Maintain a centralized database with information on all network facilities, huts, and equipment
• Complete regular physical audits to verify the accuracy of the inventory database and identify any discrepancies
• Establish a preventative maintenance schedule for all equipment based on manufacturer recommendations and industry best practices
• Utilize data analysis and monitoring tools to predict potential equipment failures and schedule maintenance proactively
• Implement remote monitoring systems to track equipment performance, environmental conditions, and security breaches in real-time
• Develop clear procedures for reporting, troubleshooting, and repairing faulty equipment
• Maintain an adequate inventory of spare parts to minimize downtime during repairs
• Establish strong relationships with vendors and suppliers to ensure timely procurement of equipment and parts
• Develop and manage the annual budget for network facilities operations and maintenance
• Identify and implement cost optimization initiatives to improve efficiency and reduce expenses
• Track and analyze key performance indicators (KPIs) related to facility costs and resource utilization
• Regularly monitor key performance indicators (KPIs) such as network uptime, equipment failure rates, and maintenance costs to identify areas for improvement
• Utilize data analysis tools to identify trends, patterns, and root causes of problems
• Implement automated alerts to notify relevant personnel of critical events or alarms
• Implement and maintain robust security measures to protect network facilities and assets from physical and environmental threats
• Develop and execute disaster recovery and business continuity plans to minimize downtime and ensure service restoration in the event of an emergency
• Conduct regular risk assessments and implement mitigation strategies to address potential vulnerabilities

Preferred Qualifications

• Master's degree in engineering, facilities management, or a related field
• Experience with network security and risk management
• Excellent communication, interpersonal, and leadership skills
• Strong analytical and problem-solving abilities

Benefits

US base salary range for this full-time position is between $208,000 - $286,000 + bonus + cash award + benefits