Zensurance is hiring a
Head of Portfolio Underwriting in Canada

Summary

The job is for a Head of Portfolio Underwriting at Zensurance, a fast-growing InsurTech company. The role involves strategic leadership in underwriting, people management, and collaboration with various teams. The position requires a university degree or college diploma, 10+ years of commercial insurance experience, 10+ years of commercial portfolio underwriting experience, 5+ years of people management experience, and subject matter expertise in at least one of the coverages: CGL, Professional Liability, Commercial Property.

Requirements

• University degree or college diploma in a recognized technical, vocational or academic program or equivalent work experience
• 10+ years of commercial insurance experience
• 10+ years of commercial portfolio underwriting experience
• 5+ years of people management experience
• Working within an MGA or in a program-specific division of an Insurance Company or Commercial Brokerage would be an asset
• Subject matter expertise in at least one of the following coverages: CGL, Professional Liability, Commercial Property
• Knowledge of the Canadian commercial insurance market and players, as well as Lloyds
• Ability to use an understanding of market trends, regulatory climate, competitors, and the current challenges faced by the insurance industry to help shape our unique value proposition
• Experience in interpreting data, including profit/loss & claims performance, to guide pricing and coverage decisions
• Exceptional communication, influencing and organizational skills with staff and customers, as well as with new business partners
• Ability to develop strong teams and empower teams and individuals so that they reach their full potential

Responsibilities

• Strategic Leadership: define and implement underwriting strategies that align with the organization’s business objectives while providing leadership to the Underwriting Team
• Performance: partner with the Business Lead to create a prioritized roadmap of initiatives and work closely with the team to deliver on these initiatives to help drive performance results
• Relationships: represent Zensurance with external insurance carriers showcasing underwriting expertise, building trust, and driving to desired strategic outcomes. Leverage your network to help introduce new relationships
• Underwriting: develop and update underwriting guidelines, wordings, procedures, and technical pricing
• Quality Control: ensure our contracts are well maintained and in compliance, our UW guidelines are internally followed, high quality of human and digital underwriting and policy issuance
• Risk Management: oversee the assessment and management of risks associated with the portfolio and ensure regulatory compliance
• Portfolio Analysis: conduct regular portfolio reviews to identify trends, opportunities, and potential areas of improvement in collaboration with the data analytics team
• Collaboration: collaborate with other departments such as sales, finance, legal, insurance analytics and product to ensure a holistic approach to risk management and portfolio optimization. Work closely with senior leadership to align underwriting strategies with broader business goals
• Client Engagement: engage with clients, brokers, and other stakeholders to understand their needs and expectations
• Reporting and Analysis: partner with the Business Lead to prepare and present regular reports on portfolio performance, key metrics, and underwriting trends to senior management

Preferred Qualifications

• CAIB, CIP, CRM, FCIP are an asset
• Currently or previously licensed as a commercial broker is an asset
• Experience with Google Workspace, Zoom, Slack, or similar office tools

Benefits

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up
• Primarily remote work environment available to all employees
• Accommodations will be made for applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process