Head of Product

Summary

Join Xero and become our Head of Product for the Xero Accounting App (XAA), a flagship mobile experience for small business owners. You will shape the future of mobile accounting, partnering with cross-functional leaders in design, product, and engineering. This strategic leadership role requires pushing boundaries and exploring AI's potential in mobile experiences. You will lead a high-performing team in ANZ, working in a distributed global environment. Responsibilities include product management, stakeholder relationship building, defining customer vision, developing support strategies, leading and mentoring your team, monitoring product performance, and driving product improvements. Xero offers a comprehensive benefits package.

Requirements

• Love customer problems: Lead user research, mentor problem definition, coach MVP/MLP creation, and support complex experiments
• Look to the future: Run education sessions on product/domain, mentor in developing compelling product strategies, and pilot new systems for innovative ideas especially around AI use cases and payments
• Work the Xero way: Lead courageous prioritization, refine PM ways of working, and design innovative release strategies
• Demonstrate commercial acumen: Develop new approaches to identify and size markets, validate product-market fit, and drive product decision-making aligned with strategic priorities
• Do it together: Expertly facilitate improvised conversations with senior stakeholders, articulate narratives to influence outcomes, and improve cross-functional processes
• Explore the data: Coach in new analytical approaches, teach translating information for different stakeholders, and collaborate to integrate information for insights
• Great People Leadership: Provide clarity, align and engage teams, and drive performance

Responsibilities

• Be accountable for product management responsibilities at a product area level, connecting products to Xero’s strategy and objectives
• Develop trusting relationships and influence outcomes with senior stakeholders
• Lead product area responsibilities, including understanding the Xero landscape, defining customer vision, scope, and approach
• Develop and implement support strategies, de-risk assumptions, and create high-level concepts for future experiences
• Lead new or established leaders, effectively communicating and cascading information, providing guidance, coaching, and mentorship
• Manage team compliance, recruit high-quality team members, and role model exemplary leadership
• Continuously monitor product performance, nurture iterative product improvements, and manage product lifecycle

Benefits

• Offering very generous paid leave to use however you’d like (plus statutory holidays!)
• Dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family
• Free medical insurance
• Wellbeing and sports programmes
• Employee resource groups
• 26 weeks of paid parental leave for primary caregivers
• An Employee Share Plan
• Beautiful offices
• Flexible working
• Career development
• And many other benefits that reflect our human value