Head of Security

Summary

Join our team at Crisis Text Line as we transform mental health support with innovative crisis response. Our dynamic culture prioritizes empathy, diversity, and work-life balance.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field or equivalent work experience
• 10+ years of experience in information security, including at least 5 years in a leadership role
• Direct experience at companies shipping software platforms to customers
• Proven experience in developing and implementing security strategies
• In-depth knowledge of cybersecurity trends, threats, and mitigation strategies
• Excellent leadership, communication, and organizational skills
• Experience with security technologies and cloud security solutions
• Experience in organizations which need to comply with SOC2, HIPAA, and GDPR etc

Responsibilities

• Develop and implement a strategic, long-term information security plan that aligns with business goals
• Design, implement, and maintain a comprehensive security program to safeguard corporate assets, infrastructure, and data
• Lead a team of security professionals, including hiring, training, mentoring, and evaluating staff
• Establish and enforce security policies, standards, and guidelines for IT systems
• Work closely with executive management to determine acceptable levels of risk
• Conduct risk assessments to identify security vulnerabilities and threats, and prioritize mitigation efforts
• Develop incident response plans, including strategies for communication, investigation, and resolution
• Lead the organization’s response to security incidents and breaches
• Oversee the monitoring and analysis of potential security threats and vulnerabilities
• Implement and manage security tools, such as firewalls, intrusion detection systems, anti-virus software, and authentication systems
• Ensure the security of cloud services, data centers, network infrastructure, and end-user devices
• Conduct regular security audits, penetration testing, and vulnerability assessments
• Develop and deliver security training programs for employees at all levels
• Foster a culture of security awareness and encourage proactive incident reporting

Benefits

• 20 paid holidays including: Federal holidays like Juneteenth and Labor Day Election day Holiday break from Dec 24 through January 1 2 renewal days 2 floating holidays
• Flexible paid time off, including: 15 vacation days 3 personal days 7 sick days
• Medical, dental, and vision benefits for the staff member and family at no cost to the employee
• 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution
• 12 weeks paid parental leave (after 6 months of employment)
• Student loan repayment (after 2 years of continuous full time service)
• Family support through a virtual childcare platform