Account Manager

Summary

Join ShopBack, a leading cashback platform, and embark on an exciting journey to shape the future of e-commerce. Evaluate, negotiate, and acquire merchant partners to support the company's growth. Conduct market research, develop merchant campaigns, and explore new business opportunities. Collaborate with cross-functional teams to strategize and execute go-to-market plans. This role requires a strong e-commerce background, excellent communication skills, and a creative mindset. ShopBack offers competitive compensation, a collaborative culture, and a work-from-anywhere benefit.

Requirements

• 3+ years of eCommerce background in Marketplaces, Fashion, and Travel would be advantageous
• Good communication skills in English and Cantonese
• Exhibit strong awareness of consumer trends in e-commerce with an ability to ideate and execute campaigns to drive growth for the business
• Able to think out of the box in conceptualizing ideas for merchant acquisition and management – creativity and logical thinking would be key!
• Self-motivated and driven to excel and deliver
• Must be comfortable with negotiations and building relationships with key decision-makers
• Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale

Responsibilities

• Evaluate, negotiate, and acquire merchant partners that would support the company’s business plan and goals
• Conduct market and potential clients’ research for our target category and establish a long-term positive relationship with merchant partners
• Develop ideas for merchant campaigns, managing campaigns process and execution
• Research and explore new business and market opportunities
• Collaborate with cross-functional teams to decide go-to-market strategy and execution plans to reach company goals

Benefits

• Competitive compensation based on your performance
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
• Work-From-Anywhere benefit to enable you to thrive personally and professionally