Head Of Vip

Summary

Join a passionate and dynamic team as the Head of VIP for renowned iGaming brands. Lead and coordinate a team of VIP Managers, developing and implementing customer loyalty strategies to maximize client satisfaction and company growth. This remote position requires proven experience managing VIP teams in the iGaming industry, strong leadership and communication skills, and knowledge of regulated markets and gaming licenses. A competitive salary, remote work option, and exciting career opportunities are offered. The ideal candidate will be motivated, capable of managing an international team, and committed to providing high-quality customer service.

Requirements

• Proven experience in managing a team of VIP Managers or a similar role in the iGaming industry
• Strong leadership and team management skills
• Excellent communication and client relationship skills
• Ability to work autonomously and remotely
• Knowledge of regulated markets and gaming licenses
• Proficiency in English (written and spoken)

Responsibilities

• Manage, supervise, and develop a team of VIP Managers
• Monitor the performance of VIP Managers, guide them, and assist them in their daily tasks
• Develop personalized strategies to maximize the experience of VIP clients
• Ensure optimal loyalty and satisfaction of VIP clients through personalized services
• Ensure compliance with regulatory requirements related to gaming licenses
• Provide regular reporting on the results and performance of the team

Preferred Qualifications

Knowledge of other languages

Benefits

• Work with renowned casino brands in the iGaming industry
• Very attractive salary with the possibility to work remotely
• Grow in a dynamic environment with exciting career opportunities