Healthcare Solution Architect

Summary

Join Get Well as a Healthcare Solution Architect to design and implement secure, scalable, and reliable solutions for our clients. You will translate business needs into technical specifications, design solutions, and guide implementation. The ideal candidate possesses experience in delivering healthcare business and technical solutions, stays current on market trends, and recommends new tools and technologies. Responsibilities include designing end-to-end solutions, collaborating with stakeholders, creating architectural specifications, presenting solutions to clients, and working with product and project teams. You will also lead client demonstrations, evaluate business requirements, develop prototypes, and guide business transformation initiatives. This role requires a Bachelor’s degree and 7+ years of experience or a Master’s degree and 5+ years of experience in healthcare solutioning.

Requirements

• Bachelor’s degree with 7+ years of experience in business solutioning, or a Master’s degree with 5+ years of experience, specifically in the healthcare domain
• Experience leading design sessions and presenting complex business requirements to clients
• Strong understanding of PDLC & SDLC methodologies (e.g., Waterfall, Hybrid Agile, Agile/Scrum), with the ability to collaborate effectively with business units and technology teams on major initiatives
• Excellent understanding of configuration data management and data migration processes with knowledge on technical tools
• Proficient in version control and defect management tools such as Jira
• Self-motivated with the ability to manage multiple projects independently and with minimal supervision
• Proven customer relationship skills, including effective presentation and meeting facilitation
• Possible 10% travel within the U.S
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

Responsibilities

• Design optimized end-to-end solutions by conducting decision analysis and resolution on potential options using system mapping, organizational mapping, and business model analysis
• Collaborate with key stakeholders to translate business and technical requirements into implementable components
• Create high-level architectural and design specifications with a focus on system integration and alignment with business processes
• Partner with customers to present business and technical solutions for complex functionalities
• Lead client demonstrations and presentations as needed
• Work closely with product and project teams to review and analyze requirements, identifying gaps
• Demonstrate in-depth knowledge of clinical healthcare EMR systems regarding data integrations and data requirements
• Additional knowledge around payer-side healthcare operations, particularly in Medicaid/Medicare, with expertise in provider enrollment and services solutions
• Evaluate and translate business requirements into functional system specifications and optimized business processes
• Develop prototypes, proofs of concept (PoCs), and wireframe models to illustrate proposed solutions
• Provide guidance on workflow diagrams, process mapping, and gap analysis to define current (AS-IS) and future (TO-BE) business and system states
• Lead business transformation initiatives by aligning business capability models with value streams
• Integrate strategic business needs, process management, operations, and systems to deliver comprehensive solutions

Preferred Qualifications

• Demonstrated expertise in delivering healthcare business and technical solutions, including guidance on tools and methodologies across multiple subject matter areas
• Provide industry insights, monitor market trends, and apply best practices to drive continuous improvement initiatives in collaboration with senior management
• Stay current with evolving business policies, technologies, and market developments—including federal regulations—and recommend the adoption of new tools and technologies to enhance the quality and effectiveness of business solutions and deliverables

Benefits

• 401K and incentive plans
• Exceptionally generous paid-time away
• Paid leave programs
• Wellness reimbursement
• Cell phone subsidy
• Peer recognition programs
• Health advocacy and employee assistance programs
• Pet insurance