Remote Heavy Duty Parts Specialist

Summary

The Heavy-Duty parts specialist role involves working closely with the team to ensure customer satisfaction by maintaining accurate and effective parts knowledge using Excel and databases. The candidate must have 10-15 years of experience as a Heavy-Duty parts specialist, be proficient with computers and Microsoft Office Suite, possess meticulous attention to detail, excellent organizational skills, and strong time management abilities.

Requirements

• Proficient with desktop and laptop computers
• Excellent knowledge of Microsoft Excel, Outlook, and Word
• Meticulous attention to detail
• Organized
• Excellent time management skills

Responsibilities

• Ensure customer satisfaction by maintaining accurate and effective parts knowledge
• Work closely with the team to provide parts knowledge and support
• Build and improve the effectiveness of parts knowledge in the industry using Excel
• Maintain accurate parts knowledge in databases