Remote Help Desk Manager

Summary

The job is for a Help Desk Manager who has 5+ years of experience in a Help Desk environment and at least 3 years in a Manager role. The ideal candidate works in a self-directed manner, delivers business value, aligns with the company vision, and consistently improves projects. The company offers remote work, flexible hours, PTO & holidays, medical insurance, and potential for office locations.

Requirements

• 5+ years working in a Help Desk environment
• 3+ years in a Manager role
• Windows experience
• Azure knowledge
• Fresh Services proficiency
• Fresh Desk expertise

Responsibilities

• Help deliver real business value
• Align team and peers with the company vision and mission
• Consistently improve projects

Benefits

• Remote work
• Flexible hours according to objectives
• PTO & holidays
• Medical insurance