Helpdesk Technician

Summary

The job is for a Helpdesk Technician in the Defense Industry who will provide technical support to defense industry employees. The role requires 2-3 years of experience, a Bachelor's degree in computer science or related field, and relevant certifications. The company offers competitive salaries, health insurance coverage, dental insurance, vision insurance, life insurance, flexible spending account for incidental health care expenses, generous paid time off, and federal holidays.

Requirements

• 2-3 years of experience
• Bachelor's degree in computer science, information technology, or a related field

Responsibilities

• Provide technical support to defense industry employees
• Troubleshoot complex technical problems reported by end-users

Preferred Qualifications

Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)

Benefits

• Competitive salaries
• 100% coverage for the employee and 75% coverage for dependents’ medical, dental, vision, and life insurance premiums
• A flexible spending account for incidental health care expenses
• Generous paid time off and federal holidays