Summary
Join IntellaTriage's growing team as a Hospice Triage Nurse and enjoy the benefits of working from home! Provide compassionate after-hours care to hospice and home health patients using cutting-edge technology. This role requires experience in end-of-life care and a fast-paced environment. You must have or be willing to obtain a Compact LPN license and live in a Compact US state. Three weeks of paid remote training are provided, along with a laptop and headset. You will need high-speed internet and a quiet workspace. This exciting opportunity offers competitive pay, shift differentials, PTO, and 401(k) benefits, along with potential for medical, dental, and vision insurance for full-time employees.
Requirements
- Have or be willing to obtain a Compact LPN license
- Live in/work from a Compact US state
- Have experience with end-of-life care
- Have high-speed internet
- Be tech-savvy, enjoy a fast-paced environment, and have keyboard competence
- Be willing to work 1 weekday shift 3:30 p.m.-12 a.m. CST and rotating Sat & Sun 3:30 p.m.-12 a.m. CST
- Have experience in hospice, palliative, end-of-life care and in fast-paced environments: ED, critical care, surgical services, etc
- Use your own high-speed internet
- Have a quiet space, away from noise and distraction, while you work (privacy/HIPAA compliant space is required)
- Be able to follow instructions, read directions, and be confident using technology
- Have a minimum of 30 minutes paid shift prep prior to taking calls
- Spend 30 minutes to 2 hours, at the end of your shift, completing remaining charting before clocking out
- MUST have or be willing to obtain a Compact LPN license (states with pending or future implementation dates are not considered current compact states until the implementation date)
- Remain in good standing and ensure your home state license remains active
- Hospice, palliative, end-of-life care is required
- Have experience in a fast-paced environment: ED, surgical services, or critical care, etc
- Be comfortable accessing multiple technology applications to document during calls
- Have ability and comfort with typing in a fast-paced environment
- Have fluency in English
- Physically reside in the U.S. and be legally eligible to work for any employer
- Be able to complete three weeks of remote paid training that is conducted during days and evenings
- Be available to work some Holidays as required
- Be able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
- Be able to communicate empathically with patients while adhering to protocols
Responsibilities
- Provide after-hours nurse triage for hospice and home health providers
- Manage after-hours care delivery
- Become an extension of our clientsβ care team
- Access EMRs for charting
- Utilize internal applications to perform job functions
- Follow instructions and read directions
- Complete a minimum of 30 minutes paid shift prep prior to taking calls
- Complete remaining charting (30 minutes to 2 hours) at the end of your shift before clocking out
- Be comfortable accessing multiple technology applications to document during calls
- Maintain CEUβs as designated by the states in which you are answering calls
- Attend any in-services and additional training on an as-needed basis
- Pass background check and nurse licensing check
- Handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
- Communicate empathically with patients while adhering to protocols
Preferred Qualifications
Additional languages are a bonus
Benefits
- Three weeks of remote paid training
- Laptop and headset provided
- Work from home
- IntellaTriage will cover the cost of non-compact state licensure if necessary for client support
- All Remote Hospice Triage LPNs, once trained to their originally assigned team are paid $19 per hour. There are multiple opportunities to increase the hourly rate
- $1 shift differential for overnights
- $1 shift differential for weekends (Saturday & Sunday)
- PTO, based on the number of hours worked (per year)
- 401(k) plan
- Medical, dental, vision, and/or supplemental insurances (full-time nurses)