Hospice Triage RN

Summary

Join IntellaTriage as a Remote Hospice Triage RN and enjoy the benefits of working from home, providing compassionate care to hospice and home health patients. You will be responsible for answering calls, providing triage, and documenting patient information. This role requires a Compact RN license, experience with end-of-life care, and strong technology skills. You will receive three weeks of paid remote training and have the opportunity to pick up additional shifts. IntellaTriage offers competitive pay, shift differentials, PTO, and a 401(k) plan. Full-time nurses are also eligible for medical, dental, and vision insurance.

Requirements

• Must have or be willing to obtain a Compact RN license
• Must live in/work from a Compact US state
• Experience with end-of-life care is required
• Must have high speed internet
• Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence
• Must be able to follow instructions, read directions, and be confident using technology
• Must be able to complete three weeks of remote paid training that is conducted during days and evenings
• Must be available to work every other Saturday & Sunday
• Must be available to work some Holidays as required
• Must be able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
• Must be able to communicate empathically with patients while adhering to protocols
• Must maintain CEU’s as designated by the states in which you are answering calls
• Must attend any in-services, and additional training on an as needed basis
• Must pass background check and nurse licensing check

Responsibilities

• Answer calls from patients and families seeking after-hours care
• Provide triage and clinical assessment of patients
• Document patient information and interactions in the electronic medical record (EMR)
• Collaborate with other members of the care team, including hospice nurses, physicians, and social workers
• Maintain confidentiality of patient information
• Adhere to all applicable laws, regulations, and company policies

Preferred Qualifications

• Hospice, palliative, end-of-life care is strongly preferred
• Experience in a fast-paced environment: ED, surgical services, or critical care, etc
• Must be comfortable accessing multiple technology applications to document during calls
• Ability and comfort with typing in a fast-paced environment
• Fluency in English is required, additional languages are a bonus
• Must physically reside in the U.S. and be legally eligible to work for any employer

Benefits

• We will provide you with a laptop and headset
• You’re required to use your own high-speed internet
• You’ll need a quiet space, away from noise and distraction, while you work (privacy/HIPAA compliant space is required)
• You’ll access EMRs for charting and utilize our internal applications to perform job functions
• A minimum of 30 minutes paid shift prep is required prior to taking calls
• You’ll spend 30 minutes to 2 hours, at the end of your shift, completing remaining charting before clocking out
• You can pick up additional shifts, if available, for the clients’ you are trained to support
• All Remote Hospice Triage RNs, once trained to their originally assigned team are paid $23 per hour
• There are multiple opportunities to increase the hourly rate
• All nurses are eligible for a $1 shift differential for overnights and a $1 shift differential for weekends (Saturday & Sunday)
• All part-time and full-time nurses accumulate PTO, based on the number of hours worked (per year)
• All part-time and full-time nurses are eligible to participate in our 401(k) plan
• Full-time nurses may also participate in medical, dental, vision, and/or supplemental insurances
• Part-time nurses only work 6 days out of a 14-day pay period
• Part- time schedule: Work a minimum 2 evening shift weekly 3:30p-12a CST (shift times are set/ week day flexes)
• Work every other weekend, both Saturday and Sunday 7:30a-4p CST
• Receive three weeks of remote paid training
• The training schedule varies based on availability
• IntellaTriage will cover the cost of non-compact state licensure if necessary for client support