HR Analyst

Summary

Join insightsoftware as an HRBP Analyst and contribute to a dedicated team of HR professionals serving North American employees. You will be responsible for providing exceptional customer service to support HR and employees, acting as the primary point of contact for general HR inquiries. This role involves managing end-to-end operational processes for the HR function, providing Workday transactional support, reviewing and maintaining employee records, processing HR transactions, creating and managing HR documentation, providing reporting and analysis support, supporting organizational changes, and assisting with annual HR processes. You will also contribute to the design of HR processes, training materials, and knowledge articles.

Requirements

• Relevant HR experience
• Ability to work independently and adopt a proactive approach to resolving complex issues
• Strong customer service orientation
• Continuous improvement mindset
• Strong oral and written communication skills, including the ability to communicate effectively with all levels of personnel with tact and diplomacy
• Excellent ability to maintain confidentiality
• Experience with Microsoft Excel and PowerPoint
• Minimum of 1 year working in HR capacity
• Bachelor’s degree in HR or related field

Responsibilities

• Manage end-to-end operational processes for the HR function, serving as a sought after and reliable SME across the business
• Provide Workday related transactional support and troubleshooting
• Reviews/maintains employee records to ensure completeness, accuracy, and timeliness
• Process a variety of HR transactions in our HR systems, ensuring compliance and integrity throughout the system
• Create, manage, and update HR documentation on SharePoint sites
• Provide reporting and analysis support, audit, and compliance support
• Support organizational changes including acquisitions, restructuring, RIFs etc. with a specific focus on system related transaction processing and gathering data for mass changes, including position changes, and providing project and related preparation support to HRBPs
• Provide escalated support for HRBPs regarding business specific policy and process questions
• Provide support for annual HR processes including but not limited to engagement surveys, annual bonus payment, and annual performance reviews
• Assist in the design of processes, training materials, and knowledge articles related to the HR function

Preferred Qualifications

• Functional knowledge of Human Resource business processes including payroll, benefits, compensation, and employee relations preferred
• Experience with HRIS system preferred