HR Compliance and Employee Support Specialist

Summary

Join Spring Health as an HR Compliance Specialist and contribute to our mission of eliminating barriers to mental healthcare. This full-time, remote position involves a balance of compliance initiatives and employee support. You will maintain and update global people policies, lead compliance projects, and provide Tier 1 and 2 support to employees. Success in this role is measured by timely employee support, policy updates, project completion, and process improvements. The position requires 2+ years of HR experience, compliance knowledge, and strong communication skills. Spring Health offers a competitive total rewards package, including comprehensive benefits and a base salary range of $37.38-$46.73.

Requirements

• 2+ years of experience in HR, compliance, or a related function
• Prior experience administering reasonable accommodations
• Prior experience developing and maintaining an employee handbook
• Prior experience in an employee or customer service role
• Strong understanding of HR policies and programs, with some knowledge of employment law and workplace compliance standards
• Excellent organizational skills and attention to detail; able to manage multiple deadlines and track compliance deliverables
• Comfortable handling sensitive information with a high degree of discretion and professionalism
• A problem-solving mindset and a passion for continuous improvement
• Strong communication and customer service skills — you're able to explain policies clearly and empathetically to a wide range of employees

Responsibilities

• Own and maintain a portfolio of global and regional people policies; partner with Legal, People Business Partners, and stakeholders to update and publish changes regularly
• Support and lead compliance-focused projects, such as annual audits, policy rollouts, and systems/process improvements
• Coordinate and manage the conflict of interest disclosure and review process
• Partner with stakeholders to operationalize and track the reasonable accommodations and outside employment request processes
• Maintain documentation and controls related to employment law and regulatory obligations, ensuring alignment with internal standards and external requirements
• Deliver responsive, accurate Tier 1 and 2 support to employees via our HR service system, answering questions about policies, programs, and processes
• Process HR transactions, including employee status changes and data updates in Paylocity
• Escalate more complex issues to appropriate team members while ensuring the employee experience remains smooth and informed
• Identify trends and opportunities to improve self-service content, reduce case volume, and streamline how we work

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes