Hr Support Analyst

Summary

Join Turing's Support Desk team as an HR Support Analyst (Developer Success Specialist) and kickstart your HR career. This entry-level position offers the chance to learn and grow while supporting the People Team's daily operations. You will assist with onboarding and offboarding processes, manage employee inquiries, maintain personnel records, and contribute to process improvements. The role involves collaborating with various teams and stakeholders to ensure a positive employee experience. This is a full-time remote opportunity with flexible working hours.

Requirements

• Availability: typical working hours from 12:30pm - 8:30pm IST, with exception of bimonthly All Hands Meeting and initial training period
• Familiarity with Google Sheets/Excel
• At least 1 year of experience in HR, customer support, or administrative roles (internships included)
• Strong communication skills with a customer-centric approach to problem-solving
• Highly organized with the ability to manage multiple tasks and priorities simultaneously
• Experience using an HRIS or willingness to learn new systems

Responsibilities

• Assist with onboarding processes, including setting up accounts and coordinating with recruiters, new hires, and other departments
• Support internal transfer tasks and offboarding tasks to ensure smooth transitions, including documentation updates and system access changes
• Serve as the first point of contact for team member inquiries, addressing questions and escalating issues as needed
• Provide timely and professional support for our international workforce across time zones
• Maintain accurate personnel records across HR systems and ensure data integrity
• Generate and update reports on employee data to support team projects and compliance needs
• Assist in creating and refining processes to improve efficiency and scalability
• Collaborate on the implementation of new initiatives to enhance the employee experience
• Partner with the HR Generalist and People Operations team to support key projects and programs
• Coordinate with stakeholders across departments to ensure alignment on operational tasks

Preferred Qualifications

• Experience supporting a global or remote workforce
• Previous exposure to HR processes like onboarding or performance management

Benefits

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity