Hubspot Implementation and Onboarding Account Manager

Summary

Join OneIMS Group as a HubSpot Implementation and Onboarding Account Manager and manage client accounts, guiding them through the HubSpot onboarding process, and ensuring successful implementation of HubSpot tools. You will serve as the main point of contact for clients, understand their business goals, and lead HubSpot configuration. Responsibilities include providing training, collaborating with internal teams, monitoring client progress, and documenting processes. This fully remote position offers flexible hours and opportunities for professional development.

Requirements

• 3+ years of experience in account management, client services, or customer success roles
• Proven experience with HubSpot implementation and onboarding for clients
• Strong understanding of HubSpot CRM, Marketing, Sales, and Service Hubs
• Excellent communication, presentation, and interpersonal skills
• Ability to build and maintain strong client relationships
• Detail-oriented with strong organizational and project management skills
• HubSpot Certifications in Implementation, Onboarding, or related areas

Responsibilities

• Serve as the main point of contact for clients during the onboarding process
• Understand clients' business goals and requirements to customize the HubSpot implementation accordingly
• Lead the configuration of HubSpot CRM, Marketing, Sales, and Service Hubs based on clients' needs
• Provide training sessions and ongoing support to clients to optimize their use of HubSpot tools
• Collaborate with internal teams to ensure smooth implementation and client satisfaction
• Monitor and track client progress, address any issues, and drive successful outcomes
• Document onboarding processes and best practices for knowledge sharing and future reference

Benefits

• Competitive salary based on experience
• Fully remote position with flexible working hours
• Opportunity to work with a dynamic, growth-driven team
• Professional development and continuous learning opportunities
• Competitive salary
• Paid Time Off
• Training and certification program reimbursements