Immigration Specialist

Summary

Join Deel, a rapidly growing global payroll and HR platform, as an Immigration Specialist. Oversee all aspects of the US immigration process, communicating with clients, gathering documents, reviewing files, and submitting applications. Manage a diverse range of US business immigration cases from start to finish, providing timely and clear support. Adhere to company workflows and ensure timely, accurate case completion. Maintain compliance with immigration laws and regulations. This role requires strong client service skills and experience managing multiple priorities.

Requirements

• 3+ years of business immigration experience, either as a Paralegal or Immigration Specialist (Preference for O-1, E-2, EB-1, and EB-2 NIW experience)
• 1+ year of experience working in a law firm, corporate, or startup setting
• Strong writing, logical reasoning, and communication skills
• Strong client services skills
• Experience directly interacting for customers via email, call, and video
• Experience anticipating clients’ needs and addressing their concerns
• Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines
• Ability to function independently while following established directions and processes with limited hand-holding
• Strong attention to detail

Responsibilities

• Ensure timely, accurate case completion in alignment with SLAs and internal quality standards
• Coordinate and schedule calls, consultations, interviews
• Deliver outstanding client service through clear, professional communication and proactive case management
• Ensuring and maintaining compliance in their assigned country in accordance with relevant immigration laws and regulations, operational rules and RACI
• Assessing right-to-work requirements
• Processing immigration-related administrative tasks such as preparing and submitting immigration applications to the local authorities
• Liaising with local providers to complete immigration assessments
• Auditing, maintaining, and updating internal and external mobility-related knowledge in collaboration with stakeholders
• Providing support to EORs and clients for mobility-related questions or concerns through all available communication channels
• Managing the entire employment life-cycle for non-nationals including onboarding and offboarding
• Responsible for ensuring the quality of the mobility operations in the assigned countries
• Work on special projects, as assigned

Preferred Qualifications

Familiarity with Jira, Notion and slack as a plus!

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access