Implementation Account Manager

Summary

Join Yuno, a leading payment orchestrator, as an Implementation Account Manager and contribute to the payment revolution. You will lead discussions with senior leadership, build strong customer relationships, collaborate with developers, and ensure successful product integrations. This role requires a minimum of 4 years of experience in a technical account manager or integration engineering role within the fintech or payments industry. You will leverage your expertise in APIs, web services, and server-side languages to provide technical guidance and support. Yuno offers competitive compensation, remote work options, a home office bonus, work equipment, stock options, health insurance, flexible days off, and professional development courses.

Requirements

• Minimum 4 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger)
• Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks)
• Expertise in at least one of the server-side languages (Golang , Python, Node.js, others...)
• Exposure to some of the server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)
• Fluency in English

Responsibilities

• Lead discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management
• Develop close relationships with customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from our products
• Work with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health
• Collaborate with Product and Development teams to customize specific products for customers
• Monitor the progress of product integrations and ramp-ups to ensure their success

Preferred Qualifications

• Experience with a ticketing system is a plus
• Excellent analytical, technical, problem-solving, and project management skills
• Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously

Benefits

• Competitive compensation
• Remote work - You can work from anywhere!
• Home office bonus - We offer a one-time allowance to help you create your ideal home office
• Work equipment
• Stock options
• Health Plan, no matter where you are
• Flexible Days off
• Language, professional and personal growth courses