Implementation Consultant

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Consultant on our Professional Services team. You will work remotely across the EU, implementing Veeva's Vault Quality Suite for small and mid-sized life sciences customers. This role involves leading workshops, gathering requirements, configuring the system, and ensuring customer success. You will collaborate with various Veeva teams and contribute to project delivery innovation. The position requires experience implementing document or quality management systems in life sciences and a deep understanding of quality processes and compliance. Veeva offers a flexible work environment and opportunities for professional growth.

Requirements

• Understanding of Quality processes in Life Sciences and the relevant compliance considerations and/ or understanding of the principles of Content Management
• Experience implementing Document or Quality Management systems for life sciences as a consultant or IT representative
• Knowledge of Quality operations within the Life Sciences, Pharmaceutical, Biotech, Medtech industry, and/or equivalent
• Ability to translate technology to the business or end-users
• Ability to act with speed to understand business requirements and a willingness to “roll up your sleeves” to design and implement a solution
• Exposure to life sciences compliance and computer systems validation requirements
• Ability to travel approx 30-50%

Responsibilities

• Participate in projects at life sciences companies designing and deploying Quality systems
• Execute workshops and support customer discussions of the Vault Quality suite (Vault QMS, Vault QualityDocs, Vault Training, Station Manager, Validation Management, and LIMS)
• Lead workshop preparation and delivery, requirements gathering, configuration, validation, and customer training
• Gather customer functional and technical requirements to support business processes; translate requirements into system configuration and implementation
• Support project management activities such as status reporting, timeline oversight, and resource management
• Ensure customer success from beginning to end of the engagement life cycle

Preferred Qualifications

• Understanding of Computer Systems Validation
• Understanding of Learning Management Systems and GxP training needs and regulations
• Understanding of LIMS
• Proven track record leading high-impact global system implementation programs as a consultant, business or IT lead, and/or business sponsor
• Direct experience with Quality Management, Learning Management, Content Management, and/or Laboratory Information Management systems (for example, Veeva Vault, EtQ, TrackWise, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, Compliance Wire, Cornerstone, LabVantage)
• Life science, computer science, or related degree
• SaaS/Cloud experience
• Experience in services delivery management and/or systems implementation

Benefits

Remote work, flexible hours