Remote Implementation Engineer - IAM
1Kosmos
πRemote - India
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Job highlights
Summary
Join our Customer Success team as an integral part of driving technical implementations from start to finish and becoming a SME on the BlockID platform across three key solution areas. As a Technical Implementation Specialist, you will architect and design the platform, refine implementation methodology, provide L3 support for clients, and work with internal teams to develop solutions and share knowledge.
Requirements
- Minimum 5 years of experience implementing and/or supporting enterprise IAM solutions
- Knowledge of general industry IAM concepts and best-practices, particularly related to Single Sign On and Multi Factor Authentication
- Experience with Java, RESTful APIs
- Working experience with various authentication protocols such as LDAP, Kerberos, SAML, OAuth2 and RADIUS
- Basic knowledge of SDLC and agile methodologies
- Practical software development experience
- Knowledge of security and compliance frameworks such as NIST/FedRamp, SOX, SOC, ISO, SOC2, PCI, ZeroTrust, SaaS Security Framework, Data Security Foundations, etc. a huge plus
Responsibilities
- Drive technical implementations from start to finish
- Become a SME on the BlockID platform across three key solution areas: Verify, Workforce, and Customer
- Architect and Design the platform keeping in mind the clientβs requirements and industry standard best practices
- Refine the implementation methodology based on experience to ensure a repeatable model that is scalable
- Configuration and management of the BlockID instance for application integrations, policy configurations and workflows to support MFA
- Partner with Sales and Engineering to provide feedback and consultation to customers on how we have solved for certain use cases within BlockID on the field
- Partner with Product and Engineering team to ensure product issues / feature set requests are being provided as feedback
- Develop solutions to support complex business challenges and lead internal knowledge sharing sessions to educate other team members
- Provide L3 support for our clients and work with Engineering to solve repeated issues with long term solutions
- Create and maintain technical documentation as a part of implementations
- Work with Client Success Managers to help clients adopt newly releases across the BlockID platform
Benefits
- Paid Time Off
- Work From Home
- Private Health Insurance
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