Implementation Project Manager II

Summary

Join Entrata's Professional Services team as an Implementation Project Manager II and lead client onboarding projects, focusing on maximizing Annual Contract Value (ACV). You will manage project teams, define project scopes and timelines, monitor progress, and report key metrics to senior leadership. Collaboration with cross-functional teams is crucial to align project strategies with organizational goals. This role requires overseeing the entire project lifecycle, ensuring adherence to best practices, and acting as a key point of contact for issue resolution. You will also mentor junior project managers and contribute to continuous process improvement. If you are a skilled project manager passionate about client success and ACV maximization, this is the ideal opportunity.

Requirements

• Bachelor's degree in Business Management, Project Management, or related field
• 5+ years of progressive experience in project management or related roles
• Demonstrated leadership and team management experience
• Experience utilizing project management concepts, methodologies, and solving challenges related to client implementation
• Excellent communication and interpersonal skills with stakeholders in all organizational levels

Responsibilities

• Lead project teams through the completion of implementations, ensuring adherence to project management best practices
• Define project scopes, timelines, resource allocation, and risk management strategies
• Monitor project progress, report key metrics (including ACV recognition), and provide regular updates to senior leadership
• Collaborate with cross-functional teams to align project strategies with organizational goals, particularly in relation to ACV
• Oversee client implementation projects throughout their lifecycle
• Ensure project team members follow standard operating procedures and meet project timelines
• Stay updated on industry trends and optimize project management methodologies for client onboarding
• Act as a key point of contact for resolving project-related issues
• Assist in identifying and mitigating project risks
• Collaborate with the Manager of Professional Services to maximize ACV recognition in project management approaches
• Participate in the continuous improvement of project processes, tools, and methodologies tailored to client implementation
• Mentor and guide junior project managers within the team

Preferred Qualifications

• Project Management Professional (PMP) or other relevant certifications
• Bachelors degree in a relevant field
• Proficiency in project management tools and software
• Background in SAAS software implementation
• Experience with remote or international project management

Benefits

• Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance
• Comprehensive medical, dental, and vision coverage , including fertility benefits, available for eligible employees and their families
• HSA/FSA options and employer-paid disability benefits provided for eligible employees
• Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security
• Wellness initiatives promoting physical and mental well-being , access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs
• Family-centric leave policies supporting new parents during significant life events
• Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community
• Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits
• Bi-annual swag drops for employees