Prelim is hiring a
Implementations Associate
Prelim
๐ต $80k-$100k
๐Remote - United States
Please let Prelim know you found this job on JobsCollider. Thanks! ๐
Summary
Join Prelim, a fast-growing remote-only startup disrupting the banking industry, as an Implementations Associate. This role will manage and optimize no-code workflows for banking clients, focusing on customer experiences like bank account opening and maintenance.
Requirements
- Experience working with no-code platforms and configuring workflows; familiarity with technical processes is a plus
- Exceptional problem-solving skills and the ability to think strategically about how to improve workflows and processes
- Strong communication and interpersonal skills, with the ability to work across both technical and non-technical teams
- A proactive, self-starter mindsetโyouโre ready to take ownership of this function and drive continuous improvement
- Ability to build on existing processes while also introducing new ideas to improve efficiency and client outcomes
- A passion for technology and a desire to help clients succeed by leveraging it effectively
Responsibilities
- Leverage established best practices and expand upon them to ensure efficient workflow configuration and client success
- Guide clients through best practices in implementing Prelimโs solutions, helping them optimize their internal processes
- Collaborate with the implementation and customer success teams to ensure a seamless onboarding experience for clients
- Provide ongoing support and training to clients, ensuring they maximize the value of our platform
- Analyze client needs and translate those into workflow configurations that deliver real value
- Collaborate with the engineering team to provide feedback and insights that help improve the platform
- Continuously review and optimize workflows to enhance efficiency and effectiveness for both internal teams and clients
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Please let Prelim know you found this job on JobsCollider. Thanks! ๐