Inbound Sales Representative

Summary

Join A Place for Mom as a Welcome Advisor and work remotely as an inside sales representative, providing exceptional support to families seeking senior care options. You will conduct in-depth consultations, educate families on customized care options, and act as a liaison between families and senior care providers. Success is measured by reaching daily production benchmarks, including referring families and scheduling tours. This role requires strong communication and multitasking skills, proficiency in computer software, and the ability to learn and navigate internal CRM systems. A Place for Mom offers a competitive base salary, uncapped bonuses, and comprehensive benefits, including health, dental, and vision insurance, as well as paid time off and a 401(k) plan.

Requirements

• Two or more years of experience in inside sales/inbound call center
• History of exceeding sales targets
• Ability to multitask; simultaneously talk on the phone and take notes on the computer
• Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
• Successfully complete new hire training program

Responsibilities

• Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
• Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
• Conduct in-depth initial consultation calls with families
• Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
• Act as the liaison between families and senior housing communities or care providers

Benefits

• Base Salary: $45,760 ($22.00 an hour)
• On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off