Informatics Project Manager

Summary

Join the CDC Foundation as an Informatics Project Manager and lead the development of a performance management and metrics framework for the Hawaii Department of Health (HDOH). This remote, grant-funded position (until June 30, 2025) offers a salary range of $90,000-$123,000 plus benefits. You will collaborate with HDOH leadership and staff to design, develop, and implement performance metrics, ensuring alignment with PHAB requirements. The role requires extensive experience in business analysis, project management, and public health systems, along with strong communication and collaboration skills. This position is a crucial part of the Workforce Acceleration Initiative, focused on improving the use of public health data for decision-making.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Public Health, Business Administration, Evaluation, Implementation Science, or a related field
• 10 years of experience in business analysis, with a focus on healthcare, public health systems, management consulting, or information systems
• Demonstrated experience in gathering, analyzing, documenting, and implementing performance metrics, particularly for complex public health systems or healthcare institutions
• Experience in project management processes, including developing and implementing complex projects for evaluation and measurement
• Significant experience with performance management, metrics, and key-performance-indicators development and associated support tools
• Knowledge of business process modeling, requirements-traceability matrices (RTMs), KPI, OKR, metrics frameworks, and other analytical tools
• Familiarity with evaluation, indicators development methodologies, and public health workflows, including data collection, data management, and continuous quality improvement
• Experience with organizational change implementation and training, using a reference model such as ADKAR
• Strong interpersonal and communication skills, with the ability to facilitate meetings and collaborate with diverse teams, including technical, non-technical, and public health professionals
• Proven ability to work with cross-functional teams to bridge the gap between business requirements and technical solutions
• Experience in stakeholder management, including working with public health officials, government agencies, and external vendors
• Experience managing and directing initiatives and projects
• Experience in project planning and management, including creating and maintaining work breakdown structures (WBS) to track project milestones and deliverables
• Ability to work in fast-paced environments and manage multiple priorities while meeting deadlines
• Ability to manage complex tasks and communicate these to leadership, subject matter experts, and technical teams
• Strong problem-solving skills and the ability to manage complex tasks with limited supervision

Responsibilities

• Lead the development of a performance management and metrics framework for evaluation of the HDOH’s public health programs, divisions, and offices
• Research and evaluate similar performance management systems design and implementation in several other jurisdictions to inform the planning, design, and implementation of this for the HDOH
• Plan, guide, and collaborate with agency, division, and office leadership on requirements for a performance management system
• Create business and technical requirements for the system, then develop these with stakeholders for technical implementation
• Lead planning and co-creation of relevant process and outcome metrics alongside program area stakeholders to improve divisions’ operations and evaluation
• Plan and direct the performance management metrics initiative, working closely with HDOH teams to ensure the approach and system design meets Public Health Accreditation Board (PHAB) requirements
• Lead planning and facilitate collaborative development with HDOH staff of program-appropriate metrics for individual public health program and overall HDOH agency evaluation of effectiveness, efficiency, equity, and impacts on resident outcomes
• Assist technical and project staff in associated planning tasks for technical systems development of the infrastructure implemented to house and maintain internal and publicly accessible metrics
• Plan and support the establishment of a HDOH-wide initiative for metrics development, use, and iterative evaluation using organizational change management techniques
• Plan, implement, and support the establishment of an organizational culture of continuous quality improvement based on data
• Lead organizational change efforts related to performance metrics, focused on the HDOH and individual program areas, using a standard methodology (e.g., ADKAR)
• Evaluate and implement training within the HDOH to address the motivations for change towards making data-driven-decisions for public health programs
• Plan, drive, and realize the achievement of these Expected Outputs: Environmental scan of performance management metrics, at the agency-wide and program-specific requirements. Conduct and document the scan for a roadmap framed with two lenses: internal program evaluation, as well as external public-facing outcomes and community engagement
• Initial CQI and Metrics Roadmap
• Pilot of HDOH-wide and program-specific dashboards with internal views

Preferred Qualifications

• A Master’s degree in a similar field is preferred but not required
• Experience working with public health agencies, healthcare systems, and data systems is highly desirable
• Experience with data collection, evaluation, and implementation of automated reporting or dashboards and evaluative processes based on data integration and analytics tools is a plus
• Understanding of public health measures, based on other jurisdictions campaigns, national, and international metrics of health system effectiveness preferred

Benefits

• Salary Range: $90,000 - $123,000 per year, plus benefits
• Fully remote work arrangement for U.S. based candidates