Information Security Operations Specialist

Summary

Join 7shifts as an Information Security Operations Specialist and play a key role in building and managing the Security Operations Center (SOC). You will implement key frameworks, optimize technical controls, lead incident response, and deliver technical training. Collaborate with cross-functional teams to recommend and implement security solutions, manage KPIs, and respond to high-stakes situations. This role is crucial in advancing the information security roadmap and protecting company assets. The position offers opportunities for professional growth within a fast-paced, inclusive environment. 7shifts is a leading team management software platform for the restaurant industry, experiencing rapid growth and scaling.

Requirements

• Hands-on experience in the security operations world, you know the playbook and how to put it into action when it matters most
• Certifications like CEH, CHFI, OSCP, or ISC2 SSCP - you’ve got the credentials to back up your hands-on experience and stay sharp in a fast-changing space
• Strong communication skills, you know how to bring people together, because strong security relies on teamwork across the business, not just behind the scenes
• A sharp eye for solving tough problems and cutting through complexity, you don’t just spot issues, you find smart ways to fix them
• A curious, analytical mindset that’s always looking for a smarter, better way to do things — you’re the kind of person who asks “why not?” and pushes the work forward

Responsibilities

• Manage RFPs and recommend security solutions that align with business needs and compliance requirements
• Lead implementation of the security operations framework through effective technological and procedural controls
• Tune and optimize technical security controls to improve coverage, effectiveness, and efficiency
• Oversee the Information Security Dashboard, reporting on KPIs and KRIs to inform decisions and improvements
• Govern and manage security incidents, ensuring timely resolution and minimal business disruption
• Deliver technical training and lead incident response exercises to strengthen team readiness
• Collaborate with stakeholders to advance security projects and execute the Information Security roadmap

Preferred Qualifications

• Experience implementing and maintaining a range of security tools, like SIEM, to keep systems locked down and resilient
• Familiarity with managing application security frameworks and making sure they run smoothly
• A solid grasp of security principles — you understand threat and risk assessments and how to manage them effectively
• Bonus points if you know the ins and outs of restaurant operations and what keeps that world running

Benefits

• Competitive health benefits right from the start
• Lifestyle spending accounts
• Access to corporate discounts
• A parental leave program that supports caregivers during an important time in their lives
• Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both
• We offer a flexible vacation policy to encourage everyone to recharge when they need it
• A ‘90 Day Shift’ program that supports our team members in exploring the world
• We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official!
• We take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more