Operations Specialist

Summary

Join Airspace, a tech-enabled freight forwarder revolutionizing critical package delivery, and become a pivotal member of our operations team. You will play a crucial role in saving lives, ensuring timely delivery of essential goods, and making a real impact in the logistics-tech industry. Each day will be dynamic, offering opportunities to contribute significantly. The position requires adaptability, attention to detail, and a proactive approach to problem-solving. A positive attitude and the ability to remain calm under pressure are essential. The company offers competitive compensation and benefits.

Requirements

Preferred 1-3 years of customer service experience

Responsibilities

• Adaptability: Quickly switch between critical tasks and roles as situations demand
• Attention to Detail: Navigate intricate logistics challenges where precision is paramount
• Ownership Mindset: Take full responsibility for the shipments you handle, leveraging top-tier technology and teamwork while maintaining end-to-end autonomy
• Decision Making: Swiftly make informed decisions that can make the difference in critical life-saving situations, ensuring safety and efficiency
• Positive Attitude: We believe in the power of a positive attitude to transform challenges into opportunities
• Calm under Pressure: Maintain composure during high-stress situations, safeguarding the movement of sensitive shipments globally
• Customer Obsession: Dedicate yourself to exceeding customer expectations through exceptional service and problem-solving

Benefits

• Competitive salary: $22.00 - $24.00 per hour
• Comprehensive health, vision, and dental care plans
• 401K program with employer match
• Professional Training and Personal Development reimbursements
• Generous employee perks