Remote Information Systems Manager

Summary

Join a Microsoft-centric Managed Services Provider as an Information Systems (IS) Manager, responsible for designing, implementing, and optimizing information systems that drive business performance.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field (Master’s preferred)
• 5+ years of experience in information systems management, business systems analysis, or a similar role focused on aligning technology with business needs
• Strong understanding of business operations, financial metrics, and how integrated systems can improve decision-making, reduce inefficiencies, and drive growth
• Proven ability to lead teams, manage projects, and collaborate across departments to implement systems that impact business performance
• Experience in cross-functional projects is essential
• Proven track record of working out of a PSA (Professional Service Automation) system for time management and ROI analysis of system improvements
• Knowledge of business systems (ERP, CRM, HRIS) and how they support operational goals
• Working knowledge of Business Process Management (BPM) software
• Experience with data management, governance, and analytics platforms
• Familiarity with IT infrastructure, with an emphasis on its role in supporting broader business systems

Responsibilities

• Design, implement, and optimize information systems that drive business performance and align technology with organizational goals
• Lead the design, implementation, and continuous improvement of information systems that align with business processes, ensuring seamless integration between technology and operations
• Collaborate with senior leadership and various departments to ensure that technology solutions support business objectives, improving operational efficiency and decision-making
• Oversee data governance and business intelligence tools, ensuring data integrity and availability to support actionable insights while maintaining compliance requirements
• Identify inefficiencies in existing processes and use information systems to create streamlined workflows that improve productivity and reduce operational costs
• Guide the IT team in maintaining the infrastructure necessary to support integrated systems, ensuring uptime, security, and performance
• Work closely with third-party vendors, service providers, and internal stakeholders to implement and manage enterprise solutions such as CRM, ERP, and other business-critical applications
• Lead, mentor, and develop a team of systems analysts, developers, and administrators, fostering a collaborative environment to ensure alignment between technology and business goals

Benefits

• Competitive salary
• Full-time, long-term position
• Work from home