Remote Product Expert - Clinical Data Management Systems

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Work Anywhere company, we support your flexibility to work from home or in the office.

Requirements

• 5+ years in a software product management and/or a life sciences software consulting role. Comparable roles considered
• Experience in using and/or implementing Clinical Data Management applications and processes
• Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
• Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams, both in-person and remote
• Strong analytical skills and English skills (written, verbal, and formal presentations)
• Self-directed team player with a positive attitude
• Willingness to travel up to 15%
• Based in Europe (with the ability to work across time zones)

Responsibilities

• Be the product evangelist and provide subject matter expertise for the Veeva Vault Electronic Data Capture (EDC) and Clinical Database (CDB) products
• Stay up to date with the latest features and roadmap direction, and engage with customer stakeholders to communicate product capabilities and vision
• Share product information and best practices and educate customers on our Vault Clinical Data Management applications through customer meetings and online communities
• Be the customer advocate for future product innovations. Gather, analyze, and prioritize customer feedback and product gaps and incorporate these insights into release planning and the roadmap strategy
• Collaborate with Product teams across Veeva Vault applications to deliver valuable resources for product and release communication
• Provide cross-functional support to internal teams, including Services, Strategy, Sales, and Product Support