Infrastructure Analyst

Summary

Join our team as an Infrastructure Analyst for a public sector client in Winnipeg! This 24-month (potentially extendable) contract offers both onsite and remote work options. You will monitor, troubleshoot, and optimize infrastructure performance, maintain and upgrade systems, and respond to incidents. The role requires at least five years of experience in a corporate data center environment, extensive experience with various enterprise infrastructure equipment, and strong analytical and problem-solving skills. Apply by January 10, 2025, with your resume, completed skills matrix, references, hourly rate, work authorization, and LinkedIn profile ID.

Requirements

• Minimum five (5) years of experience installing and supporting hardware and software infrastructure in a corporate data centre environment
• Extensive experience with administering enterprise infrastructure equipment including: firewalls, proxy servers, network switches, wireless solutions, Windows servers
• Microsoft Exchange (on prem and Exchange Online)
• Ability to analyze and problem solve
• Ability to work in a dynamic, fast paced team environment
• Experience interacting with end users in a high profile environment
• Business and political acumen to operate in a high profile environment

Responsibilities

• Monitors, troubleshoots and optimizes infrastructure performance
• Identifies and manages enterprise infrastructure performance bottlenecks
• Monitors, troubleshoots and optimizes hypervisor, operating system and middleware performance
• Maintains and upgrades the operating systems, software and middleware
• Maintains and upgrades the firewalls
• Maintains and upgrades wireless access solutions
• Respond to incidents and problems
• Administers patches according to Vulnerability Management Standards
• Perform backups and recovery
• Performs capacity planning
• Provides hardware maintenance support
• Makes installations on servers
• Oversees system operations
• Designs and implements middleware software, maintenance and support requirements
• Designs and develops interoperability testing of many component products
• Documents integration and middleware solution documentation
• Ensures consistent use of integration of application middleware components
• Documents infrastructure architecture and solutions
• Installs, maintains and upgrades infrastructure equipment
• Using process improvement methods to manage work and streamline processes
• Other duties as assigned

Preferred Qualifications

Familiarity with ITSM tools, knowledge of ServiceNow, is a plus

Benefits

Office Location: Onsite & Remote