Inside Sales - Existing Accounts

Summary

Join ZipRecruiter's growing inside sales team and contribute to the company's mission of connecting people with great opportunities. This role involves upselling and upgrading existing accounts through outbound calling. You will utilize internal data and market insights to educate clients and demonstrate ZipRecruiter's product suite. Responsibilities include managing a sales pipeline, meeting sales goals, scheduling demos, and managing free trials. Success in this position requires strong communication, sales, and organizational skills, along with a competitive spirit and resilience. ZipRecruiter offers a hybrid work environment and a competitive compensation package, including benefits and paid time off.

Requirements

• At least 1 year of sales experience
• Strong interpersonal and communication skills with the ability to convey them over the phone
• Ability to thrive under pressure and enjoys the challenge of tight deadlines and managing a variety of duties
• Must have excellent oral and written skills for presentations
• Proficiency with Google Suite programs
• High need for achievement and competition; loves to compete and win
• Enthusiastic, optimistic, and certain of victory; unfazed by rejection
• Strong organization and time management skills
• Coachable, listens to and implements advice from the manager
• Resourceful, goes over, under, and through obstacles to achieve success
• Regular, reliable, and predictable attendance is an essential requirement of this position

Responsibilities

• Establish and maintain a high level of customer satisfaction
• Utilize a combination of ZipRecruiter internal data & 3rd party labor market insights to educate and lead sales demos on ZipRecruiter’s suite of products
• Communicate and work to identify hiring challenges and provide unique solutions in the form of ZipRecruiter’s suite of products and hiring campaigns
• Responsible for scheduling appointments in the form of outbound sales calls to a combination of warm and cold leads, referrals, and former customers
• Manage a sales pipeline, comprised of paying business opportunities, to forecast new monthly recurring revenue
• Meet/exceed sales goals and expectations
• Schedule and run demos with clients
• Manage free trials of our product
• Make 50+ phone calls (10+ conversations) per day to an assigned book of business comprised of paying customers
• Analyze trends in the labor market and present analytics to your clients
• Collaborate with Existing Account Managers to ensure customer satisfaction and identify future upsell opportunities
• Build and develop account relationships and close sales quickly

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan