Inside Sales Representative

Summary

Join Boldr as a Sales Representative and contribute to the company's growth while developing your skills in sales, design, operations, or customer success.

Requirements

• 2-4 years of customer service and sales experience in handling inbound qualification and outbound lead management as well as interface with the rest of the sales team
• Preferably with experience in Salesforce or other fully integrated CRM or ERP
• Experience with Google Workspace environment including sheets, slides, and drive
• Ability to multitask and prioritize key deliverables over day-to-day operational challenges
• With good communication skills

Responsibilities

• Maintain accurate task and follow-up actions on all deal-related activity as it relates to outstanding invoices, install dates, COI's, changes, and delivery information between sales and operations
• Responsible for managing and improving the 'Job Scope' entry process into Airtable and Eames, acting as 1st-level escalation for errors
• Support the sales and account management team with deal activities such as collection of payment info, updating CRM data, customer service inquiries, and interface with design operations and scheduling
• Clean and maintain prospecting lists for marketing and segmentation
• Manage all inbound lead inquiries via phone and internet forms fill social media and other channels, Conduct initial qualification of customer needs and address questions, and route internally as appropriate
• Enter leads into CRM on qualified projects and assign to sales team members based on lead-rotation and distribution schedule
• Return after-hours calls and qualify leads or address customer questions
• Outbound lead generation on new market listings, and stale properties: ISR daily will focus on outbound emails to agents who have new listings or listings that are on the market that have not been staged by the company
• Using the CRM and email templates, ISR will conduct outreach, add new agents to the database, and qualify listings for the sales team
• Maintenance of all Customer data, including dates, addresses, projects, broker affiliations, and billing/invoicing details with the Salesforce CRM
• Develop an active portfolio of agents, developers, and new home-builders in any target market, as directed by Sr. Managers or VPs

Benefits

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage