Remote Inside Sales Representative

Summary

The Inside Sales Representative is responsible for growing the sales pipeline, nurturing leads, and building customer relationships to generate revenue. This position requires a Bachelor's degree, 0-2 years of experience in inside sales or related fields, strong computer skills, and good interpersonal skills.

Requirements

• Bachelor’s degree
• 0-2 years of experience in inside sales, lead generation, or sales, preferably in the medical device, life science, healthcare, or related industry
• Self-starter
• Ability to work independently and as part of a team
• Strong customer service and an ability to understand client needs
• Strong computer skills, including experience with data management and proficiency in MS Excel, Word, and PowerPoint
• Discretion and commitment to maintaining confidential information
• Good interpersonal skills and a collaborative approach
• Results-oriented with a strong sense of urgency
• Ability to communicate effectively, both orally and in writing with co-workers, management, and external clients
• Detail-oriented and organized with strong analytical and time management skills
• A flexible and positive ‘can do’ approach to delivering results

Responsibilities

• Build and grow the sales pipeline and supply revenue-generating opportunities to Business Development
• Manage industry data (through Zapyrus) and work with Business Development to analyze client information and trends to identify sales reach-out opportunities
• Follow-up on and qualify sales leads through various channels, including phone, email, and online
• Research and explore the prospective customer’s needs and identify and advise of solutions (products, services) to best meet the customer’s needs and requirements
• Nurture potential client opportunities through scheduled, relevant follow-up and communications, leveraging RQM+ marketing materials and collateral
• Warm transfer clients, at Prospect stage, over to Business Development
• Document outbound/inbound activity and maintain client accounts and contact information in customer relationship management (CRM) systems and other sales databases
• Work closely with business development, marketing, and proposals team to ensure seamless customer experiences
• Develop and maintain knowledge of the latest market trends and RQM+ products and service offerings
• Share feedback with team members to enhance overall sales effectiveness