Sales Development Representative / Inside Sales

Summary

Join the SOPHiA GENETICS Sales Team as a Sales Development Representative (SDR) in the APAC region and contribute to improving outcomes for cancer and rare disease patients globally. This remote position, based in Victoria, Australia, involves generating new sales opportunities through inbound and outbound outreach, identifying prospect needs, suggesting suitable products or services, and proactively seeking new business opportunities. You will be the primary point of contact for reporting market feedback and setting up meetings between prospects and sales executives. The role also includes managing renewals and upselling opportunities, reporting results, and collaborating with sales executives to achieve company goals. This is a full-time, permanent position.

Requirements

• 1-3 years of experience in a sales role, wtihin Clinical Diagnostics, Genomics, Complex Healthcare Services or Enterprise Software
• OR Direct working knowledge of Clinical Genomics / Clinical Diagnostis and and active interest to move towards sales
• Must be fluent to a business level in English

Responsibilities

• Generate new sales opportunities through inbound management and outbound outreach (calls, email, use of Salesforce CRM and other enablement software)
• Identify the needs of prospects, and suggest appropriate products or services
• Proactively seek new business opportunities in the market
• Be the front-line for SOPHiA GENETICS in reporting market feedback to teams across the organization
• Set up meetings or calls between prospects and sales executives
• Manage renewals and up-sell opportunities with certain key products
• Report to sales manager with weekly, monthly, and quarterly results
• Developing sales outreach strategies to draw in potential buyers or to solicit new potential customers
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales
• Presenting product information to customers once you have identified their needs
• Following up with potential customers who expressed interest but did not purchase any goods or services
• Collaborating with sales executives to ensure the company's goals and targets are met

Preferred Qualifications

• Experience with both direct & indirect sales channels also highly valuable
• Exposure to different sales tools, such as: Salesforce, Microsoft Office, LinkedIn, Groove, Outreach, DemandBase, ZoomInfo
• Additional SE Asian languages beneficial