Insights Analyst

Summary

Join Angi's Domain Knowledge team as an Insights Analyst and contribute to enhancing the user experience for homeowners and professionals on our platform. You will conduct in-depth research, analyze data, and provide strategic recommendations to improve key outcomes like lead quality and job completion rates. This role requires strong analytical skills, experience in qualitative and quantitative research, and the ability to synthesize findings into actionable insights. You will collaborate with cross-functional teams and present your findings to diverse audiences. The ideal candidate possesses 1-5 years of experience in a related field and proficiency in data analysis tools. Angi offers a competitive salary, benefits, and a dynamic work environment.

Requirements

• You have 1-5 years of experience in consumer insights, analytics, strategy, or a related field
• You are proficient in business analysis and data analysis tools, including advanced Excel and data visualization platforms (e.g., Tableau, Looker)
• You thrive on learning about new industries and creatively leverage available tools, data, and networks to uncover actionable insights
• You are comfortable conducting qualitative interviews and interpreting the data, excelling at synthesizing both qualitative and quantitative insights to drive strategy
• You are motivated by seeing your insights lead to measurable improvements in business outcomes
• You excel at managing multiple priorities and delivering high-quality outputs in fast-paced environments

Responsibilities

• Analyze internal and external data sources to uncover trends and actionable insights
• Lead qualitative interviews with tradespeople and homeowners to understand trade practices, challenges, and opportunities
• Evaluate platform performance and customer behavior to make recommendations that improve user experiences and matching outcomes
• Synthesize both qualitative and quantitative findings into clear, actionable insights to guide product and content strategy
• Present findings in visual and narrative formats to diverse audiences, ensuring accessibility and impact
• Recommend and prioritize the most impactful initiatives to address first, ensuring focus on areas with the highest potential business value
• Act as a subject matter expert on the trades across the organization, advising on strategies to improve the homeowner and Pro experience
• Monitor Industry Trends: Stay informed on changes in the trades, emerging technologies, and market dynamics to identify innovation opportunities
• Build a network of trade contacts to refine insights and maintain a pulse on industry shifts

Preferred Qualifications

• Familiarity with the trades or home services is a plus
• Experience with SQL is a plus
• This is a new and growing team, so comfort with ambiguity and the ability to build processes from scratch are essential. Experience in a startup or fast-paced, iterative environment is highly valued

Benefits

• The base salary band for this position ranges from $60,000-$110,000, commensurate with experience and performance. Compensation may vary based on factors such as cost of living
• This position will be eligible for a competitive year-end performance bonus
• Full medical, dental, vision package to fit your needs
• Flexible vacation policy; work hard and take time when you need it
• Pet discount plans & retirement plan with company match (401K)
• The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world